About The Position

As an Associate Banker in a JPMorgan branch, you represent the brand and culture through welcoming, attentive service and the use of banking solutions and financial technology. You contribute to branch success by delivering exceptional client experiences, building trusted relationships, sharing product knowledge, and helping clients work toward their financial goals. The position is part time for 30 hours and is based at the Palm Beach Gardens Financial Center in Palm Beach Gardens, Florida.

Requirements

  • Ability to put clients first and deliver attentive, friendly service in a welcoming environment.
  • Ability to build trusted relationships and demonstrate genuine care and concern for clients.
  • Ability to communicate clearly and politely, understand client needs, and anticipate those needs.
  • Ability to resolve client issues quickly and effectively with attention to detail.
  • Ability to work collaboratively with a team to provide seamless, caring service.
  • Ability to quickly and accurately learn products, services, and procedures.
  • Customer service experience.
  • High school diploma or GED equivalent.

Nice To Haves

  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.

Responsibilities

  • Greet clients, provide attentive and friendly service, manage lobby traffic and the waiting queue using a tablet, and schedule or cancel client meetings.
  • Provide account servicing and maintenance and open new accounts while following policies, procedures, and regulatory and banking requirements.
  • Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
  • Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions in partnership with branch team members.
  • Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while adhering to bank policies and procedures.

Benefits

  • Competitive total rewards package, including base salary.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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