Sales Lead, Part-Time - Palm Beach Gardens

Faherty Brand•Palm Beach, FL

About The Position

The Sales Lead partners with the leadership team to support timely execution of company directives and standards. Through planning, time management, team development, and delegation, the role helps create an inclusive environment that reflects Faherty Brand values and culture. The Sales Lead provides timely, actionable feedback to support inclusion, compliance, and individual and team performance, and uses business tools and market-specific insight to maximize results across People, Sales, Visual Merchandising, and Operations. Responsibilities span customer-focused sales, client outreach and retention, business performance, store operations and cash management, visual standards, and team motivation and development. The role also supports in-store events, monthly store assessments and supply orders, and communication with the Store Leader about successes and opportunities.

Requirements

  • Multiple years of leadership experience in a similar scope.
  • At least six months of proven effectiveness and high performance in an internal role, as an interchangeable qualification for the leadership-experience requirement.
  • Omnichannel awareness and the ability to help lead a team in delivering a seamless customer experience across retail stores and ecommerce platforms.
  • Comfort with technology and apps, including Google Suites and Microsoft Office, and familiarity with industry-related blogs and feeds.
  • Strong communication skills across multiple channels.
  • Demonstrated ability to assist a leadership team with coaching and development.
  • A record of personal success in retail, reflected in consistently exceeding individual and team sales and performance goals.
  • Passion for contributing to a purpose-driven brand and demonstrating advocacy through business.
  • Ability to work nights, weekends, and holidays.
  • Ability to lift, carry, and move at least 40 lbs and perform the stated physical activities.

Nice To Haves

  • Leadership experience with high-growth direct-to-consumer retail brands is preferred.

Responsibilities

  • Create a store environment that embodies the core value of Spreading Good Vibes.
  • Process in-store sales, returns, and exchanges.
  • Drive guest capture and retention, including personalized client outreach and maintaining current client information, requests, and product feedback.
  • Assist with planning and executing in-store events.
  • Analyze business metrics and use business tools and market-specific insight to identify and pursue performance improvements.
  • Manage operational excellence, including cash procedures such as opening and closing registers, bank deposits, and change orders.
  • Use available resources consistently and effectively, and collaborate with the Leadership Team on monthly supply orders.
  • Support the monthly Store Assessment and prepare the store and team for success; communicate successes and opportunities to the Store Leader.
  • Maintain a neat, clean, and organized sales floor and register area, and reinforce brand standards through visual presentation.
  • Help support floor moves based on seasonal rollouts and ensure the floor is fully restocked based on sell-through.
  • Uphold and drive goals, foster a positive atmosphere, and champion high standards that empower others to excel.
  • Recognize and highlight individual and team performance; communicate effectively and build trust through collaboration.
  • Be available during store opening hours, including nights, weekends, and holidays.
  • Bend, reach, stretch, lift, carry, and move merchandise weighing at least 40 lbs; climb ladders, move regularly, and stand for extended periods.

Benefits

  • Health benefits
  • 401(k) plan with company match
  • Incentives program
  • Commuter options/benefits
  • Generous employee discount
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