Sales Lead, Part-Time - Palm Beach Gardens

Faherty Brand•Palm Beach Gardens, FL

4d•Onsite

About The Position

The Sales Lead partners with the store leadership team to execute company directives and standards. Through planning, time management, team development, and delegation, this role helps create an inclusive store environment that reflects Faherty Brand values and culture. The Sales Lead provides timely, actionable feedback to support inclusion, compliance, and individual and team performance, and uses business tools and market-specific insight to drive results across People, Sales, Visual Merchandising, and Operations. Responsibilities include delivering a positive customer experience and supporting sales, client outreach and retention, in-store events, cash management, operational excellence, store assessments, visual standards, and team development. The role also helps maintain a clean, organized, and well-stocked sales floor and communicates store successes and opportunities to the Store Leader.

Requirements

Multiple years of leadership experience in a similar scope, or a proven record of effectiveness and high performance in an internal role for at least six months.
Omnichannel awareness and the ability to help lead a team in providing a seamless customer experience across retail stores and ecommerce platforms.
Comfort with technology and apps, including Google Suites and Microsoft Office.
Strong communication skills across multiple channels.
Demonstrated ability to assist a leadership team with coaching and development.
A proven record of personal success in retail, reflected in consistently outpacing individual and team sales and performance goals.
Passion for contributing to a purpose-driven brand and demonstrating advocacy through business.
Ability to work when the store is open, including nights, weekends, and holidays.
Ability to bend, reach, and stretch for product; lift, carry, and move at least 40 pounds; climb ladders; move around regularly; and stand for extended periods.

Nice To Haves

Experience with high-growth direct-to-consumer retail brands.
Familiarity with industry-related blogs and feeds.

Responsibilities

Partner with the leadership team to support timely execution of company directives and standards.
Plan, manage time, develop team members, and delegate to create an inclusive environment that embodies Faherty Brand values and culture.
Provide actionable feedback to support inclusion, directive compliance, and individual and team performance.
Use business tools and market-specific insight to maximize results across People, Sales, Visual Merchandising, and Operations.
Create a store environment that embodies the core value of Spreading Good Vibes.
Process in-store sales, returns, and exchanges.
Drive guest capture and retention, manage personalized client outreach, and maintain current client information, requests, and product feedback.
Assist with planning and executing in-store events.
Analyze business metrics and use available tools and market insight to identify improvement opportunities and drive results.
Manage cash procedures, including opening and closing registers, bank deposits, and change orders.
Use available resources consistently and effectively, collaborate on monthly supply orders, and support the monthly store assessment.
Prepare the store and team for success and communicate successes and opportunities to the Store Leader.
Maintain a neat, clean, and organized sales floor and register area, and reinforce brand standards through visual presentation.
Support seasonal floor moves and partner with the team to keep the floor restocked based on sell-through.
Uphold and drive goals, foster a positive atmosphere, champion high standards, and recognize individual and team performance.
Communicate effectively and collaborate to build trust.