Associate Banker, 30 Hours, West Palm Beach/Palm Beach Gardens, FL Area - Multiple Locations

JPMorgan Chase & Co. • Royal Palm Beach, FL

7d

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create exceptional client experiences. You build trusted relationships, share product knowledge and solutions, and help clients work toward their financial goals. The role is based in the West Palm Beach/Palm Beach Gardens, Florida area at multiple locations and is listed for 30 hours.

Requirements

• Ability to put clients first and exceed expectations by delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand and assist clients, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to collaborate with a team to deliver seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, provide attentive and friendly service, manage lobby traffic and the waiting queue using a tablet, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while following company policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions in partnership with other branch team members.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while adhering to bank policies and procedures.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED