About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for clients and employees, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. You must complete the Branch Manager Training Program before placement and be able to travel as required for in-person training and meetings, including possible out-of-state travel. This position is subject to Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and requires NMLS registration under the SAFE Act. Continued employment is contingent on meeting these requirements, including registration after starting and timely completion of renewals and updates.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
  • Successful completion of the Branch Manager Training Program before placement as a Branch Manager.
  • Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements, including the applicable review of criminal conviction history, credit report, NMLS information, and other relevant information.
  • Register with or update the National Mortgage Licensing System and Registry (NMLS) after starting, and complete required annual renewals and updates to comply with the SAFE Act.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Lead the branch team by sharing a clear vision and embodying the company’s Service, Heart, Curiosity, Courage, and Excellence values.
  • Use the Branch Scorecard to identify strategies and achieve branch goals for growing deposits and investments.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build and develop a high-performing team through coaching, feedback, and recognition.
  • Promote ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect clients and the company, and follow policies and procedures.
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