Studio Crew, East Hampton
About The Position
SoulCycle is hiring a Studio Crew member in East Hampton to support studio operations and provide a welcoming, high-quality experience for clients. The role includes front-desk and class check-in support, assisting Studio Management and instructors, maintaining retail product knowledge, and helping preserve SoulCycle’s atmosphere and culture. Studio cleaning and preparation are also part of the position, including cleaning exercise equipment, floors, mirrors, common areas, bathrooms, and changing rooms. Part-time employees must be available at least three days per week, totaling 20 hours, including at least one Saturday or Sunday. All employees are expected to be available for peak holiday shifts. Pay is $17.00.
Requirements
- Customer service experience.
- Ability to prioritize and multitask in a fast-paced environment.
- Willingness to initiate tasks and perform duties without direction.
- Excellent communication skills and ability to work with a wide range of personalities.
- Outstanding customer service and problem-solving skills.
- Positive, can-do attitude.
- Friendly and professional phone and email etiquette.
- Superior organizational skills.
- For part-time employees: availability at least three days week over week, totaling 20 hours, including at least one Saturday or Sunday.
- Availability to work peak holiday shifts.
Responsibilities
- Provide high-level customer service and hospitality to clients.
- Assist Studio Management with daily studio tasks and projects.
- Maintain a positive attitude and take initiative.
- Support SoulCycle instructors to ensure a successful class check-in process.
- Work cohesively with SoulCycle staff to support efficiency and camaraderie.
- Assist with training and coaching new front-desk hires.
- Maintain product knowledge for studio retail operations.
- Maintain the distinct SoulCycle aesthetic, appearance, atmosphere, and culture.
- Clean and prepare the studio, including exercise equipment, floors, and mirrors.
- Clean common areas, including the front desk, lockers, retail shelves, office, and hallways.
- Clean bathrooms and changing rooms.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
