Studio Crew, Clarendon

SoulCycle • Arlington, VA

8d

About The Position

SoulCycle Studio Crew members bring the “Soul” of SoulCycle by building connections with riders, providing innovative hospitality, and maintaining operational excellence. Crew members uphold the company’s values and vision while contributing to a welcoming studio community and helping move people to move the world.

This is a part-time role requiring availability for at least three days each week, totaling 20 hours, with at least one Saturday or Sunday. Employees are also expected to be available for peak holiday shifts. Duties listed are representative rather than comprehensive, and other duties may be assigned.

Requirements

• Availability for at least three days week over week, totaling 20 hours, including at least one Saturday or Sunday.
• Availability to work peak holiday shifts.
• Love of the SoulCycle brand.
• Innate love for taking care of people.
• Customer service experience.
• Ability to prioritize and multitask in a fast-paced environment.
• Openness to receiving and delivering feedback.
• Ability to complete tasks and duties without direction.
• Attention to detail.

Responsibilities

• Create personalized rider experiences through customer service and hospitality.
• Build community with riders and anticipate their needs.
• Make riders feel welcome in the studio.
• Support instructors with class check-in.
• Assist in first aid situations.
• Participate in studio challenges focused on paid rides, retail sales, and hospitality.
• Upsell class packs, renewal memberships, retail products, shoes, and water.
• Help drive studio goals through intentional selling.
• Maintain knowledge of retail products.
• Assist Studio Management with daily tasks and projects.
• Support training and coaching new hires.
• Build positive working relationships with staff to support efficiency and camaraderie.
• Maintain SoulCycle studio aesthetics, atmosphere, and culture.
• Clean and prepare bikes, weights, floors, and mirrors.
• Clean common areas, bathrooms, locker areas, the front desk, lockers, retail shelves, office, and hallways.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed