About The Position

Assist the full-time IT Support staff with fulfillment duties related to IT equipment preparation and distribution. This role involves assisting with IT equipment deployment and returns, receiving and asset tagging incoming shipments, computer imaging, and basic hardware/software troubleshooting. The position also includes working Service Desk Requests related to fulfillment and contacting customers via phone or email as needed. The role requires the use of Microsoft Office Suite, Service Desk Inventory Tracking, and warehouse equipment such as pallet jacks, dollies, and push carts.

Requirements

  • Must be available to work a minimum of 17 hours per week
  • Must be able to work on site (reside in local Phoenix area)
  • Must be able to work over the summer
  • Ability to work in a fast-paced environment
  • Must be self-driven
  • Strong organizational skills
  • Experience with web-based applications (inventory management, etc.)
  • Proficiency in Microsoft Office Suite
  • Driver's License required to drive golf carts
  • Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
  • Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
  • Maintain good financial and academic (SAP) standing with the University.

Responsibilities

  • Assist full-time staff with IT equipment deployment and returns
  • Receive and asset tag incoming shipments
  • Computer imaging
  • Technology hardware/software troubleshooting
  • Work Service Desk Requests related to fulfillment
  • Contact customers via phone or email when needed

Benefits

  • Minimum Wage
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