FWS Student Worker I, Front Desk and Activity Assistant (ONSITE - Chicago, IL)

Devry University•Chicago, IL

3d•Onsite

About The Position

Federal Work Study student workers assist various departments in approved roles such as Front Desk Assistant and Activity Assistant. All work must be performed in the context of assisting students. The position provides front-desk, customer-service, clerical, and event support, and helps students access institutional information and services.

Requirements

Must be an enrolled student in good standing with a GPA of 2.5 or higher.
Must be enrolled in a minimum of six credits per semester.
Must be eligible for Federal Work Study funding.
High school diploma or equivalent.
Computer skills and a customer-service attitude are critical.
Available to work Monday through Friday between 9 a.m. and 2 p.m. CST; scheduling is flexible.
Must be able to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Greet students and answer general questions, including questions about part-time jobs, parking, and insurance.
Provide customer service by greeting students, answering telephones, and taking messages.
Provide clerical support for student records and activities, including filing, sorting, light typing, telephone answering, and assembling packets.
Orient newly enrolled students and provide information about materials and services offered by the institution, such as housing and part-time jobs.
Contact students on behalf of various offices, mail student information, and prepare student contact slips.
Assist students at the counter and direct them to appropriate departments.
Assist students with transcripts, schedules and course changes, and demographic changes.
Assist students with appeals, graduation petitions, registration, adds and drops, and withdrawals.
Monitor student central appointments during peak registration times.
Assist with student-related campus events and organizations, job fairs, Senior Project, and other special projects specifically related to students.