FWS Student Worker I, Front Desk and Activity Assistant (ONSITE - Chicago, IL)

DeVry University•Chicago, IL

4d•Onsite

About The Position

Federal Work Study student workers assist various departments in approved Front Desk Assistant and Activity Assistant positions. All work must be performed in the context of assisting students. The role provides front-desk, customer service, clerical, registration, and campus-activity support to students. The position is onsite in Chicago, Illinois, and requires availability Monday through Wednesday between 4 PM and 9 PM local time.

Requirements

Must be an enrolled student in good standing with a GPA of 2.5 or higher.
Must be enrolled in a minimum of six credits per semester.
Must be eligible for Federal Work Study funds.
High school diploma or equivalent.
Must be available to work Monday through Wednesday between 4 PM and 9 PM local time.
Computer skills and a customer-service-oriented attitude are critical.
Must be able to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Greet students and assist with general questions.
Help students with information about part-time jobs, parking, and insurance.
Answer general questions and refer students to appropriate resources.
Provide student customer service, including greeting visitors, answering telephones, and taking messages.
Provide clerical support for student records and activities, including filing, sorting, light typing, telephone answering, and packet assembly.
Orient newly enrolled students and provide information about institutional materials and services, such as housing and part-time jobs.
Contact students on behalf of various offices.
Mail student information and prepare student contact slips.
Assist students at the counter and direct them to appropriate departments.
Assist students with transcripts, schedules, course changes, and demographic changes.
Assist students with appeals, graduation petitions, registration, adds and drops, and withdrawals.
Monitor Student Central appointments during peak registration periods.
Assist with student-related campus events and organizations, job fairs, Senior Project, and other special projects specifically related to students.