Student Success Technology and Data Coordinator (One Year Appointment)
About The Position
The Student Success Technology and Data Coordinator supports student success through technology, data, and innovation at UW-Green Bay. The position administers and supports student success technologies, including EAB Navigate360 and EdSights, and uses data to inform decisions and improve the student experience. Working with faculty, staff, and campus partners, the coordinator provides system administration, user support, training, reporting, and assessment assistance to help ensure student success applications operate effectively and efficiently. The role contributes to the university’s priorities of student success, digital transformation, inclusivity, and community connections. The position is a one-year, full-time Academic Staff appointment in the Student Access & Success department. The home campus is Green Bay, with occasional travel to or work at the Green Bay, Marinette, Sheboygan, or Manitowoc campuses based on operational needs. On-campus or hybrid work may be available subject to an approved telecommuting request. Compensation is $45,000–$49,000. The role is exempt from overtime provisions of the Fair Labor Standards Act.
Requirements
- Bachelor’s degree at time of application or two years of related experience.
- Excellent organizational and communication skills.
Nice To Haves
- Demonstrated experience with qualitative and quantitative data collection and data analysis.
- Proficiency in speaking and reading a second language, preferably Spanish, Hmong, Somali, or Oneida.
Responsibilities
- Monitor and maintain application-feature performance metrics and recommend or take corrective and preventive actions.
- Coordinate system-wide updates and install upgrades and patches.
- Participate in the design, development, and implementation of test and production objects.
- Define user requirements and perform configuration, change management, and testing activities.
- Create and update access permissions and maintain user accounts through user-profile management to support application security.
- Recommend application enhancements or changes, including those involving custom design, optional products, and third-party products.
- Troubleshoot hardware, software, and system problems.
- Provide system administration, user support, training, reporting, and assessment assistance for student success applications.
Benefits
- Health insurance options
- Dental insurance
- Vision insurance
- Life insurance options
- AD&D and accident insurance
- Flexible Spending and Health Savings Accounts
- Wisconsin Retirement System participation, with employer contributions beginning immediately and vesting after five years of service
- Supplemental retirement savings programs, including a 403(b) and Deferred Compensation
- Paid leave, including legal holidays, personal holiday, sick leave, and paid parental leave for eligible employees
- Vacation for eligible employees, based on years of service and employment type
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
