Student Success Technology and Data Coordinator (One Year Appointment)
About The Position
The Student Success Technology and Data Coordinator supports student success through technology, data, and innovation at UW-Green Bay. The role manages and supports student success technologies, including EAB Navigate360 and EdSights, and uses data to inform decisions and improve the student experience. The coordinator works with faculty, staff, and campus partners to advance student engagement, persistence, and academic achievement and contribute to the University’s priorities of Student Success, Digital Transformation, Inclusivity, and Community Connections. The position provides system administration, user support, training, reporting, and assessment assistance to help ensure critical student success applications operate effectively and efficiently. The role promotes continuous improvement, informed decision-making, and student-centered service. The appointment is a full-time, one-year terminal fixed-term Academic Staff position based at the Green Bay campus. On-campus or hybrid work may be available with an approved telecommuting request; occasional work or travel to the Green Bay, Marinette, Sheboygan, or Manitowoc campuses may be required.
Requirements
- Bachelor’s degree at time of application or two years of related experience.
- Excellent organizational and communication skills.
- Strong oral, written, interpersonal, and organizational skills.
- Demonstrated integrity and strong leadership.
- Willingness to work independently and as part of a collaborative team.
- Ability to work inclusively and respectfully within a diverse campus community and practice civility in the workplace.
Nice To Haves
- Demonstrated experience with qualitative and quantitative data collection and data analysis.
- Proficiency in speaking and reading a second language, preferably Spanish, Hmong, Somali, or Oneida.
Responsibilities
- Monitor and maintain application-feature performance metrics and recommend and take corrective or preventive actions.
- Coordinate system-wide updates and install upgrades and patches.
- Participate in designing, developing, and implementing test and production objects; define user requirements; and perform configuration, change management, and testing.
- Create and update access permissions and maintain user accounts through user-profile management to support application security.
- Recommend application enhancements or changes, which may involve custom design, optional products, or third-party products.
- Troubleshoot hardware, software, and system problems.
- Support student success technologies, including EAB Navigate360 and EdSights, and provide system administration, user support, training, reporting, and assessment assistance.
Benefits
- Health insurance options, including plans with annual deductibles as low as $250 for an individual and $500 for a family.
- Dental insurance.
- Vision insurance.
- Life insurance options, AD&D insurance, and accident insurance.
- Flexible Spending Accounts and Health Savings Accounts.
- Wisconsin Retirement System participation, with employer contributions beginning immediately and vesting after five years of service.
- Supplemental retirement savings programs, including a 403(b) and Deferred Compensation.
- Paid leave, including nine legal holidays, 36 hours of personal holiday, and 96–130 hours of sick leave annually, prorated for employees working less than 100%.
- Paid parental leave for eligible employees.
- 13–27 vacation days annually for eligible employees, depending on years of service and employment type.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
