Student Success & Engagement Representative (Academic Advisor)

Bladen Community College•Dublin, NC

About The Position

The Student Success & Engagement Representative (Academic Advisor) supports students in achieving their educational goals by providing enrollment, advising, and registration assistance for credit and non-credit programs and courses. The role advises students on degree and transfer planning, program opportunities and requirements, course selection, and educational plans. It monitors students’ grades, progress, and attendance, intervenes when needed, and connects students with college resources and support services. The representative also provides information and policy guidance relevant to academic progress, supports new-student orientation, maintains productive relationships with students and college and community constituents, and keeps current on transfer agreements and resources. The position requires knowledge of specific student populations and their challenges, participation in professional development and appointed committees as needed, and the ability to work flexible hours. No supervisory responsibilities are assigned.

Requirements

Associate degree and at least two years of experience in higher education, or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from groups of faculty, students, community or civic groups, and college visitors.
Ability to solve practical problems and deal with a variety of concrete variables in situations.
Ability to work flexible hours.

Nice To Haves

Bachelor’s degree preferred.
Ability to speak Spanish preferred.

Responsibilities

Advise students on degree planning, transfer planning, program opportunities, and program requirements.
Provide individual and group advising, including discussions of life and educational goals, educational planning, entry assessment information, and course selection in accordance with program-specific education plans.
Use the early alert/advising system to monitor student grades, progress, and attendance and intervene as needed.
Review college transfer coursework to determine an initial educational plan.
Connect students to resources and support services, including the myBCC Connect portal, financial aid, career services, disability services, and tutoring/writing center.
Monitor advisees’ progress and provide regular, customized feedback.
Review grades periodically throughout the semester and follow up with students according to policy and procedures.
Facilitate educational plans for suspended and probationary students according to college policy.
Provide in-depth college information and interpret policies relevant to students’ academic progress, including graduation requirements and transfer information.
Collaborate on and assist with orientation for new students.
Maintain professional and positive relationships with students, faculty, staff, and outside constituents.
Maintain knowledge of transfer articulation agreements, course equivalency tables, program-specific bilateral agreements, transfer resources, requirements, and regulations.
Attend conferences, seminars, and staff professional development courses as required.
Serve on appointed institutional committees as needed.
Perform other duties as required.