Student Success Advisor

SUNY Adirondack•Queensbury 12804, NY
•Onsite

About The Position

The Student Success Advisor provides advising services to students from matriculation through completion. The role supports an assigned caseload as well as incoming and returning students, and provides walk-in advising coverage for the Student Success Center. The advisor helps students explore and plan career and transfer pathways, select courses and degree programs, and identify academic, career, and transfer options aligned with their skills, interests, and abilities. The advisor helps students understand institutional policies, regulations, and processes, and supports them in navigating academic, personal, financial, and future professional aspects of college enrollment. The role also contributes to college-wide retention efforts, placement testing, advising technology use, and programs that promote student success. It works with colleagues and campus partners to foster a welcoming environment for new and continuing students, particularly those from groups traditionally underrepresented in higher education.

Requirements

  • Bachelor’s degree in a related area.
  • Student-centered approach and commitment to educational access and success.
  • Willingness and desire to work respectfully with people of diverse backgrounds.
  • Background in academic advising and degree planning.

Nice To Haves

  • One to three years of experience in Student Development is preferred.
  • Working knowledge of Banner, Starfish, DegreeWorks, Career Coach, and educational technologies is strongly preferred.

Responsibilities

  • Advise an assigned caseload of students, as well as incoming and returning students, and provide walk-in coverage for the Student Success Center.
  • Support students and groups from matriculation through completion.
  • Provide career and transfer pathway exploration and planning, including course selection, degree programs, academic success, and career and transfer options based on students’ skills, interests, and abilities.
  • Help students understand institutional policies, regulations, and processes, and navigate academic, personal, financial, and future professional aspects of college enrollment.
  • Refer students to appropriate campus resources.
  • Assist with college-wide retention efforts, including call, email, and letter campaigns.
  • Assist with administering placement testing.
  • Use advising technologies and develop programs to improve students’ use of advising and campus technologies.
  • Work with colleagues, relevant offices, current students, faculty, and staff to foster a welcoming environment for new and continuing students from underrepresented groups and promote their personal and academic success.
  • Develop workshops and programs that inform the campus community about the needs of students from backgrounds traditionally underrepresented in higher education.
  • Perform other duties as assigned.
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