Student Success Advisor - Branch Campus

SUNY Adirondack•Queensbury 12804, NY

8d•Onsite

About The Position

The Student Success Advisor provides advising services to students from matriculation through completion. The position requires regular in-person work at both the Queensbury campus and the Branch Campus in Saratoga Springs, NY, based on departmental and student service needs. The advisor works with an assigned caseload as well as incoming and returning students, helping them navigate academic, personal, financial, and professional aspects of college enrollment and supporting their personal and academic success.

Requirements

Bachelor’s degree in a related area.
Student-centered approach and commitment to educational access and success.
Willingness and desire to work respectfully with people of diverse backgrounds.
Background in academic advising and degree planning.

Nice To Haves

One to three years of experience in Student Development is preferred.
Working knowledge of Banner, Starfish, DegreeWorks, Career Coach, or similar educational technologies is strongly preferred.

Responsibilities

Advise an assigned caseload of students, incoming and returning students, and provide walk-in coverage for the Student Success Center.
Support students and groups from matriculation through completion.
Help students explore and plan career and transfer pathways, including course selection, degree programs, academic success, and career or transfer options based on their skills, interests, and abilities.
Help students understand institutional policies, regulations, and processes, and navigate college enrollment.
Refer students to appropriate campus resources.
Assist with college-wide retention efforts, including call, email, and letter campaigns.
Assist with administering placement testing.
Use advising technologies and develop programs to improve students’ use of advising and campus technologies.
Work with colleagues, pertinent offices, current students, faculty, and staff to foster a welcoming environment for new and continuing students from underrepresented groups.
Develop workshops and programs that inform the campus community about the needs of students from backgrounds traditionally underrepresented in higher education.
Perform other duties as assigned.