MSIM Student Success & Academic Advisor (Temporary)

University of Washington • Seattle, WA

7d • Hybrid

About The Position

The Information School is hiring a temporary MSIM Student Success & Academic Advisor to provide academic advising and student support coaching for the Master of Science in Information Management (MSIM) program. The position coordinates with other iSchool program staff on student-facing activities and reports to the Lead MSIM Advisor. The expected appointment duration is seven months.

This is a hybrid position based at the UW Seattle campus, with on-site work expected at least three days per week. Remaining days may be worked remotely with supervisor approval. Schedule flexibility is required for occasional evening or weekend events, and local, state, or national travel may be necessary for student recruitment activities.

The advisor supports students throughout their academic journey, including academic planning, registration, leaves, reinstatement, and graduation; provides coaching and connects students with campus resources; develops student resources and programming; and contributes to recruiting, admissions, onboarding, and broader team initiatives.

Requirements

• Bachelor’s degree in Higher Education Administration, Information Management, or a related field; equivalent education or experience may substitute where permitted.
• At least three years of experience in student counseling or mentoring; equivalent education or experience may substitute where permitted.
• Ability to work independently, as part of a team, and to lead others.
• Effective written, verbal, and technology-mediated communication skills.
• Demonstrated success working with diverse populations.
• Schedule flexibility for occasional evening or weekend school or university events.
• Ability to travel locally, statewide, or nationally as needed for student recruitment activities.

Nice To Haves

• Advanced degree in Higher Education, Information Management, or a related field.
• Experience developing and administering programs for student recruitment, support and retention, study skills, personal and career counseling, or other academic assistance.
• Experience with UW systems such as MyGradProgram (MGP), Slate, Student Database (SDB), and the BI Portal.
• Experience working with international students.
• Familiarity with fee-based programs and Continuum College.
• Knowledge of Microsoft Office products, including SharePoint and Teams.
• Familiarity with Canvas or equivalent learning management systems.
• Familiarity with video or web conferencing technology such as Zoom.

Responsibilities

• Serve as a primary advisor to MSIM students, explaining degree requirements, program tracks, and university policies across online and in-person modalities.
• Help students develop personalized academic plans and navigate requirements according to their program path and progress.
• Respond to student inquiries by email, phone, chat, and in person.
• Support students through registration, leave planning, add codes, reinstatement, and degree completion.
• Create and maintain self-service resources, handbooks, and student communications.
• Coordinate with campus offices, including International Student Services, the Graduate School, and Disability Resources, to connect students with support.
• Coach and mentor graduate students on academic challenges, time management, study skills, and personal development.
• Build student community through initiatives such as the Virtual Student Community and partnerships with student organizations.
• Collaborate with Career Services on workshops and programming for students’ professional growth.
• Plan and deliver orientations, workshops, and town halls.
• Develop social, professional, and educational programming with iSchool staff.
• Engage prospective students through information sessions, advising conversations, and admissions committee participation.
• Design onboarding experiences, including asynchronous Canvas orientation courses.
• Contribute to team, departmental, and university-wide initiatives and pursue ongoing professional growth and development.
• Support occasional evening or weekend events and student recruitment activities that may involve local, state, or national travel.

Benefits

• The posting refers applicants to the University of Washington benefits information for temporary, per-diem, and less-than-half-time positions.
• The University describes opportunities for professional growth and an environment known for its diversity, intellectual excitement, artistic pursuits, and natural beauty.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level