Student Services Data Specialist

Lamar State College Orange•LSCO Main Campus - Orange, TX

About The Position

The Student Services Data Specialist provides data entry, application processing, and records support for Admissions and Records, Financial Aid, and other Student Services functions. The role accurately enters, reviews, updates, and maintains student information in institutional systems while protecting the integrity, confidentiality, and accuracy of student records. Work includes high-volume processing of admissions applications, financial aid application data, student record updates, documents, and data-cleanup tasks. The specialist collaborates with college departments to resolve routine discrepancies and help ensure records are complete and accurate. Work is primarily performed in an office environment and involves extensive computer and data-entry activity. Workload may increase during application, registration, financial aid, and enrollment deadlines. The position is expected to maintain accuracy, confidentiality, professionalism, and dependability, and to follow established procedures while identifying discrepancies promptly. The position is security-sensitive and subject to criminal history record information checks under the Texas Education Code §51.215.

Requirements

High school diploma or equivalent.
Experience performing data entry, records processing, administrative support, or similar work.
Demonstrated experience using computer systems and entering or maintaining electronic records.
Demonstrated ability to perform detailed work accurately.
Strong data-entry skills, accuracy, and attention to detail.
Ability to process high volumes of information while maintaining accuracy.
Strong organizational and time-management skills.
Ability to identify inconsistencies, errors, and missing information in student records.
Ability to learn and follow detailed procedures, regulations, and institutional policies.
Ability to work with multiple computer systems and applications.
Basic proficiency with Microsoft Office applications, particularly Excel and Outlook.
Ability to maintain confidentiality when handling sensitive student and financial information.
Ability to prioritize assignments and meet processing deadlines.
Ability to work independently and effectively as part of a team.
Effective written and verbal communication skills.
Ability to provide professional and courteous service to students, faculty, staff, and external constituents.

Nice To Haves

Associate degree or higher from an accredited institution.
Experience working with a student information system or enterprise resource planning system, preferably Banner.
Experience performing data validation, record reconciliation, or data cleanup.

Responsibilities

Process and enter admissions applications and related student information into institutional systems.
Assist with processing and entering financial aid application information, documents, and other financial aid records.
Review applications and records for completeness and accuracy and identify missing, incomplete, or inconsistent information.
Perform routine student-record data cleanup and correction, including duplicate records, incomplete information, coding errors, and other identified issues.
Enter, update, and maintain authorized demographic, academic, admissions, residency, financial aid, and other student information.
Process electronic and paper documents and associate them with the appropriate student record.
Assist with high-volume processing projects and backlogs within Admissions and Records, Financial Aid, and Student Services.
Compare information across systems and documents, identify discrepancies, make authorized corrections, or refer issues to appropriate staff.
Run reports, queries, or work queues to identify records requiring review, correction, or additional processing.
Assist with data validation and quality-control activities.
Document changes and processing activities according to institutional procedures.
Follow procedures related to FERPA, financial aid information, personally identifiable information, records retention, and data security.
Communicate with appropriate staff when additional information or review is needed to complete a record.
Provide general processing and administrative support during peak enrollment, registration, and financial aid periods.
Cross-train in Admissions and Records and Financial Aid processing functions to provide support as needed.
Maintain confidentiality and exercise appropriate judgment when working with sensitive student information.
Perform other duties and special projects as assigned.