Student Financial Services Specialist

HCA Healthcare • Nashville, TN

6d

About The Position

The Student Financial Services Specialist provides information, guidance, and assistance regarding financial assistance options—including federal and state aid, workforce agencies, employer payments, and VA benefits—to support student enrollment, persistence, and completion in alignment with Galen College of Nursing’s mission. Although the college is not actively filling the role today, it anticipates openings within the next six months and may review applications in advance.

Responsibilities

• Contact current students about missing or incomplete documents and assist them with completing forms as needed.
• Review financial aid applications for accuracy and ensure eligible aid is packaged and disbursed in a timely manner.
• Support students in managing financing options, including state aid, workforce agencies, employer payments, and VA benefits.
• Create payment arrangements for term balances to support campus cash collections.
• Track and document completion of Exit Counseling at program end and follow up with students as necessary.
• Educate and support students and parents on financial aid topics, including Title IV Federal Financial Aid, eligibility, financial literacy, and loan repayment.
• Thoroughly document student communications—including email, phone calls, text messages, and meetings—in the student information system.
• Assist with other phases of financial aid, enrollment, and student support as necessary.
• Maintain confidentiality of student information and follow FERPA, Department of Education, accrediting agency, and applicable federal, state, and local requirements.
• Maintain current knowledge of college policies, processes, and relevant accreditation and regulatory requirements.
• Attend financial aid training, workshops, and seminars as necessary or requested.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans, including prescription drug and behavioral health coverage, telemedicine, and AirMed medical transportation.
• Life and disability coverage, flexible spending accounts, and supplemental health protection plans.
• Auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and other options.
• Free counseling services and resources for emotional, physical, and financial well-being.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Fertility and family-building benefits and adoption assistance.
• Referral services for children, elders, and pet care, home and auto repair, and event planning.
• Consumer discounts through Abenity.
• Retirement readiness, rollover assistance, and preferred banking partnerships.
• Education assistance for tuition, student loans, certifications, and dependent scholarships.
• Colleague recognition program.
• Paid time off, paid family leave, disability coverage, and leaves of absence.
• Employee Health Assistance Fund offering free employee-only coverage to eligible full-time and part-time colleagues based on income.
• Tuition discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed