Student Services Specialist

UNC-Chapel Hill•Chapel Hill, NC

About The Position

This position serves as the primary administrative and operational support professional for the department’s undergraduate and graduate academic programs. Working closely with the Directors of Undergraduate and Graduate Studies and faculty leadership, the position coordinates student recruitment and admissions, registration and scheduling, funding administration, academic records, student communications, enrollment, degree progress, and student programming across all academic programs. The position serves as the primary point of contact for students and works collaboratively with faculty, departmental leadership, the Registrar, Undergraduate Curricula, the Graduate School, finance and human resources staff, and other campus partners to support student success and the effective administration of the department’s academic programs. The successful candidate develops expertise in University and Graduate School policies, academic program administration, student records management, and graduate funding processes while providing exceptional service to students, faculty, and campus partners.

Responsibilities

  • Coordinate student recruitment and admissions across undergraduate and graduate academic programs.
  • Coordinate registration and scheduling.
  • Administer funding processes.
  • Manage academic records and student communications.
  • Support enrollment and degree progress.
  • Coordinate student programming across academic programs.
  • Serve as the primary point of contact for students.
  • Work collaboratively with faculty, departmental leadership, the Registrar, Undergraduate Curricula, the Graduate School, finance and human resources staff, and other campus partners.
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