Student Services & Catalog Specialist

Abilene Christian University • Abilene, TX

7d

About The Position

The Student Services & Catalog Specialist is primarily responsible for maintaining records of the university’s academic courses, degrees, and academic calendar. The position coordinates the production of the university catalog and other academic documents, manages academic calendar and course-section scheduling processes, and provides front-line customer service and backup for office functions. The role works with academic councils, university offices, college staff, students, faculty, and external entities to ensure academic decisions and information are accurately documented, communicated, and implemented. The employee must be a professing Christian and willing to support ACU’s Christian mission.

Requirements

• Bachelor’s degree.
• Demonstrated ability to work effectively in a collaborative team environment.
• Excellent oral and written communication skills.
• Excellent organizational skills.
• Attention to detail.
• Professional appearance and attitude.
• Self-starter who takes initiative.
• Ability to think creatively and develop new processes.
• Ability to meet deadlines and work under pressure during peak periods.
• Willingness and eagerness to learn.
• Respect for the confidential nature of student records.
• Enjoys serving faculty, staff, and students.
• Must be a professing Christian and willing to support ACU’s Christian mission.

Nice To Haves

• Previous experience with university academic processes.

Responsibilities

• Maintain accurate, current documentation of academic programs, courses, and policies, including official master files and the course inventory.
• Serve as liaison to the Abilene Undergraduate Academic Council, Dallas Academic Council, University Graduate Academic Council, and University General Education Council; take notes, review and distribute minutes, coordinate meeting logistics, establish agendas with the Provost’s office, communicate council actions, and follow up on implementation.
• Develop and implement processes to update technical requirements for courses, academic programs, and policies, and share curriculum changes with Registrar staff for degree-audit updates.
• Oversee publication of the university catalog, academic calendar, and academic forms in print and electronic formats.
• Produce the University Catalog, establish and communicate revision schedules, review submissions for consistency and accuracy, prepare catalog links for ACU Marketing, and provide printed catalog versions for selected audiences.
• Produce and maintain original copies of academic forms.
• Manage online academic calendars and coordinate academic-calendar scheduling, including course-section input, registration, and communication of calendar decisions affecting academic processes.
• Train and support college staff using Workday for course-section input, communicate deadlines, and provide reminders.
• Serve on the University Calendar Committee; assist its chair with meeting logistics, agendas, minutes, communications, and an ongoing multi-year calendar planning document.
• Serve as point of contact for external entities regarding calendar issues.
• Assist the Registrar with academic probation, suspension, and readmissions processes; serve as the student contact for suspension appeals and readmissions, track progress toward requirements, and communicate with students.
• Attend committee meetings and record committee decisions.
• Manage the evaluation and awarding of credit by examination, coordinate receipt of CLEP and other examination scores with the University Testing Center, consult academic departments about course-credit alignment, and record appropriate ACU course credit.
• Provide office support and backup, including customer service to faculty, staff, students, and visitors.

What This Job Offers

• Job Type: Full-time