Director, Catalog

Advance Auto Parts•Raleigh, NC

8d•Hybrid

About The Position

The Director of Catalog Management and Support is an enterprise leader responsible for delivering comprehensive fitment and interchange coverage across application and non-application parts. The role ensures full year/make/model catalog coverage aligned with merchandising and growth strategies, supporting product availability and customer solutions. The Director proactively identifies catalog gaps and leads scalable solutions through automation, process optimization, and data governance, while establishing accountability for data quality and completeness through internal partnerships and rigorous vendor performance standards. The position advances catalog excellence through strategic leadership, analytical discipline, and cross-functional influence. It translates merchandising strategies into catalog coverage, builds metric-driven stewardship, develops standard operating procedures, and collaborates on budgets and exception processes. It leads vendor accountability and performance improvement, supports field and Pro needs, and partners with merchandising, supply chain, digital asset management, product content, PIM, inventory, assortment, product, and engineering teams. The Director also leads catalog automation and technology adoption, explores AI applications for ticket resolution, and hires, develops, coaches, and manages a high-performing team. This is a hybrid position based at the company’s corporate headquarters in Raleigh, North Carolina, with four days in the office and one day remote.

Requirements

7–10 years of related experience in Merchandising or Supply Chain.
At least 5 years of experience in a leadership role building, developing, and leading teams.
Bachelor’s degree in Business Administration, Merchandising, Mathematics, or a similar field of study.
Strong interpersonal and communication skills, including the ability to present information and interact effectively across all organizational levels.
Proven ability to build cross-functional stakeholder relationships to achieve business and brand objectives and drive process improvement.
Experience leading complex cross-functional teams.
Ability to prioritize, delegate, and manage multiple projects simultaneously while ensuring timely and accurate completion.
Outcome-focused project management skills, including planning, tracking, communicating progress, and delivering projects on time.
Strong analytical skills and ability to develop and communicate findings and recommendations and create actionable strategies.
Complete understanding of data processes and information flow within E3 forecasting and replenishment systems, including E3 modules and supporting software.
Ability to recognize system and process issues and generate sustainable solutions.
Comprehensive understanding of the supply chain and how organizational components contribute to company goals and objectives.
Demonstrated ability to manage inventory replenishment for high-impact, high-difficulty categories within a company business portfolio.
Good judgment and decision-making ability, including resolving high-profile issues.
Proficiency with Microsoft Office products, including Excel, Word, PowerPoint, Access, and Project.

Responsibilities

Translate merchandising strategies into actionable catalog coverage, ensuring fitment and interchange for relevant vehicles, vendors, and parts.
Establish a metric-driven culture that provides visibility into catalog performance and stewardship activities.
Develop and implement standard operating procedures for consistent, scalable catalog operations.
Collaborate with inventory leadership to define annual budgets for Pro and Field requests, monitor spending, and assess return on investment.
Manage exception processes within defined business parameters.
Enforce vendor accountability for complete fitment and interchange data across supplied parts.
Develop and maintain vendor scorecards, benchmark performance against North Star standards, and drive continuous improvement.
Provide responsive support for PRS and SNOW tickets.
Improve catalog search, navigation, and findability.
Conduct single-store assortment and inventory analysis to support localized execution.
Partner with merchandising and supply chain teams to ensure vendor compliance with fitment and interchange requirements.
Collaborate with Digital Asset Management, Product Content, and PIM teams to maintain catalog integrity.
Align with inventory and assortment teams on policies, tools, and systems.
Support national, regional, and local strategic accounts with tailored assortment and inventory solutions.
Drive execution of the Stocking Dealer Program.
Partner with Product and Engineering teams to enhance catalog usability and consistency across APEX, APRO, CQPRO, and SMS platforms.
Lead catalog process automation initiatives to improve data quality and reduce manual effort.
Promote training and adoption of new catalog interfaces across sales and store teams.
Explore AI applications to accelerate ticket resolution and enhance problem-solving capabilities.
Lead hiring, onboarding, and development of high-performing talent.
Provide ongoing coaching and performance management.
Foster a positive team culture focused on engagement, accountability, and results.