Catalog Operations Coordinator

GOVX • San Diego, CA

9d • $55,120 - $59,280 • Hybrid

About The Position

The Catalog Operations Coordinator supports Catalog Expansion, GOVX’s largest growth driver, by loading sellers and products with optimized data to support discovery and conversion. The coordinator develops expertise in an assigned category and its industry-standard data, and ensures products and sellers are built and published promptly, maintain required information, and include strong content such as size charts, images, videos, descriptions, and specifications so members can make purchase decisions on GOVX.

The role maintains product, seller, offer, and event data; optimizes catalog discoverability and collection results; and works with Marketing, Customer Care, Logistics, and Product. Success is measured by category-specific service-level metrics, which may include product image, video, and size-chart coverage and product-page bounce rate.

The position begins with a 90-day introductory period working five days a week onsite at the GOVX corporate office in San Diego, California, for a full eight-hour shift each day. After successful completion, the position transitions to a hybrid schedule, with at least three eight-hour onsite days per week and remote work from home on other days. Start and end times are flexible, but employees must be in the office during core business hours of 9:30 a.m. to 2:30 p.m.; onsite days are set by the manager based on business needs. No relocation allowance or visa sponsorship is provided. The role operates in a professional office environment, is largely sedentary, and routinely uses standard office equipment. No travel is expected, and the position has no supervisory responsibilities. A background check and drug testing are required before employment begins.

Requirements

• 1–2 years of experience in an office environment performing project-based work.
• Comfort using complex equations and formulas in Excel.
• Solution- and results-oriented approach.
• Passion and a mission-driven outlook.
• Strong attention to detail and ability to switch between projects without sacrificing quality or accuracy.
• Proven ability to multitask and deliver work with a high level of accuracy.
• Strong written and verbal communication skills.
• Superior analytical and math skills.
• Proficiency in Microsoft Office and Google Analytics.

Nice To Haves

• 1–2 years of experience in ecommerce or retail.
• CRM experience.
• Excellent organizational and time-management skills.

Responsibilities

• Upload new products and keep product data current, including pricing, inventory, and seasonal catalog changes.
• Update product pricing to execute promotions in accordance with the Marketing Calendar.
• Ensure products have the information needed to drive discovery and conversion, including multiple-angle images, videos, size charts, correct variants, descriptions, and specifications.
• Map relevant products to primary categories in the GOVX taxonomy.
• Tag products with relevant keywords to improve catalog discoverability.
• QA product data against onsite search queries to optimize relevant products for top search results.
• Upload seller marketing images, including promo squares and tiles.
• Map relevant sellers to primary categories in the GOVX taxonomy.
• Manage seller-page modules to create a compelling user experience, emphasizing cross-selling between sellers.
• Load and rank offers so the best-converting offers appear on seller pages.
• Upload new events and keep event data current, including mapping events to the correct offers.
• Optimize products, sellers, and offers by ensuring supporting information and tags are complete so products are discoverable throughout the catalog.
• Ensure only relevant products appear in collections by maintaining accurate product data.
• Manage product-mapping rules for each collection to ensure the correct products are included.
• Map relevant filters to each collection and ensure products are tagged correctly to produce the desired filter results.
• Develop and maintain effective working relationships with Marketing, Customer Care, Logistics, and Product.
• Meet category-specific service-level measures for managed product and seller data.

Benefits

• Paid time off, paid sick leave, and paid holidays.
• 401(k) plan with discretionary match available.
• Medical, dental, vision, and life insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Voluntary benefits, including critical illness, group accident, short-term disability, and voluntary life.
• Employee Referral Program.
• Onsite gym.
• Discounts on the GOVX website.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed