Electronic Catalog Technician

O'Reilly Auto Parts • Phoenix, AZ

10d

About The Position

This position is responsible for the overall accuracy of O’Reilly’s Electronic Product Catalog (EPC). The technician reviews catalog data files for accuracy and processes them efficiently, adding value-add content where appropriate. The role analyzes and corrects reported application discrepancies, communicates outcomes to reporters, and develops content to support products in the eCatalog database.

The technician also works with trading partners to validate and obtain updated content, communicates data-analysis results to management, and ensures content for pending line changes or product line reviews is represented in the eCatalog before store release. The role creates application-level eCatalog content for new product lines when vendor-supported content is not available.

Requirements

• Strong automotive product knowledge, including understanding of automotive theories and repair procedures.
• Thorough knowledge of automotive parts cataloging or parts counter experience.
• Thorough understanding of computers and desktop applications, including SQL, MySQL, and Microsoft Office Suite.
• Professional verbal and written communication skills.
• Strong attention to detail and excellent organizational skills.

Nice To Haves

• Associate or bachelor’s degree in business or computer science, or equivalent work experience.
• Previous work experience in eCatalog content processing.
• Previous work experience in digital image editing and manipulation.
• Understanding of Auto Care Association standards for content delivery.
• Practical SQL work experience.

Responsibilities

• Maintain the accuracy of the Electronic Product Catalog by analyzing new content for accuracy and completeness using quality assurance tools.
• Analyze application discrepancies reported by eCatalog users and modify existing content or add new content to address them.
• Communicate to discrepancy reporters the outcome of actions taken to address or correct issues.
• Develop and enhance value-add content, including digital assets, marketing copy, features and benefits, product-level specifications, product cross-references, cross-sell content, and keyword-search aliases.
• Interact with trading partners to validate and obtain updated content, enhance coverage, address issues in original content, and communicate data-analysis results to management.
• Ensure content for pending line changes or product line reviews is properly represented in the eCatalog system before store release.
• Create application-level eCatalog content for new product lines when applicable vendor-supported content is unavailable.

Benefits

• Competitive wages and paid time off.
• Stock Purchase Plan and 401(k) with employer contributions starting day one.
• Medical, dental, and vision insurance, with optional flexible spending account (FSA).
• Team Member Health/Wellbeing Programs.
• Tuition Educational Assistance Programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed