Electronic Technician

TRG•Greensboro, GA

About The Position

The Electronic Technician tests and troubleshoots electronic and electrical components to determine their functioning level and capability. The role involves repairing and refurbishing mobile devices and other equipment, including component-level and board-level work, and using computer-based testing programs and service management systems to document repairs and service requests. The technician may also support special events, projects, or program changes and perform related duties as assigned by a supervisor.

Requirements

  • A two-year or greater degree in Electronics, Computer Technology, or Electrical Maintenance plus 2 to 5 years of practical experience, or high school equivalency plus at least 5 years of practical experience.
  • Experience with electronic testing equipment, including bench power supplies, oscilloscopes, voltmeters, calipers, dial indicators, and micrometers.
  • Ability to recognize failure trends.
  • Ability to solve moderately complex problems using principles and practical experience, sometimes involving innovation or experimentation.
  • Ability to pass a background check.
  • Demonstrated soldering ability, including surface-mount and through-hole soldering.
  • Prior experience completing board-level repairs.
  • Expertise with operating systems, including installing, deleting, and creating partitions.
  • Ability to communicate and exchange information verbally and in writing, including via email.
  • Ability to work independently as needed and cooperate with others.
  • Regular and reliable attendance.
  • Ability to operate a computer and other position-related technologies.
  • Ability to work flexible hours as needed.
  • Ability to communicate clearly and confidentially with TRG employees and other stakeholders.
  • Must adhere to TRG Values.

Nice To Haves

  • Familiarity with BGA reflow machines.

Responsibilities

  • Adjust, calibrate, align, and modify circuitry and components.
  • Diagnose and test malfunctioning equipment using test equipment.
  • Research manufacturer websites and develop solutions to problems.
  • Solder surface-mount devices and troubleshoot and repair components.
  • Troubleshoot, disassemble, and reassemble electro-mechanical devices such as phones, tablets, and other handheld devices with minimum supervision.
  • Replace or upgrade internal hardware components.
  • Operate computer-based test programs, document repairs, and log work in the company database.
  • Refurbish pre-owned mobile devices and equipment for reuse.
  • Install operating systems and software, including managing operating system partitions.
  • Maintain and update service management systems used to create service request orders.
  • Identify failure trends and look for opportunities to improve process efficiency.
  • Potentially assist with planning, organizing, and implementing special events, projects, or program changes.
  • Perform other related duties as assigned by a supervisor.
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