Student Relations Technician

LIFELONG LEARNING ADMINISTRATION CO•Murrieta, CA

7d•$20 - $30•Onsite

About The Position

The Student Relations Technician creates and maintains student records and files, inputs and reconciles data, handles correspondence and public contact, and communicates with students and/or parents about student information, progress, and concerns. The role performs complex and specialized activities related to student records and compliance with Average Daily Attendance (ADA) and state educational mandates. This is a regular, full-time position at the Murrieta, California location, Monday through Friday, 8:00 a.m. to 4:30 p.m. The position provides front-desk support, assists students and staff with enrollment and compliance processes, and performs related administrative duties. The listed salary range is $20.00–$30.00 per hour.

Requirements

High school diploma or GED.
Two years of work experience in a fast-paced clerical support position in a professional business setting.
Excellent customer service skills, including friendly greetings and responsive, timely, accurate follow-up.
Ability to multitask and respond to changing circumstances and procedures.
Ability to respond to requests and inquiries from students, visitors, employees, and supervisors.
Ability to work under tight deadlines and handle multiple requests or interruptions while completing assignments in a timely manner.
Effective oral and written communication skills.
Ability to work independently with minimal direction.
Good attention to detail and accuracy.
Good record-keeping techniques and planning and organizational skills.
Ability to prepare general, statistical, and special reports.
Proficient or intermediate skills in MS Office, including Word, Excel, PowerPoint, and Outlook.
Ability to travel in performance of job duties.

Responsibilities

Schedule orientations for incoming students.
Follow expulsion, ELL, special education, re-enrollment, and reinstatement enrollment protocols.
Ensure required student enrollment paperwork is complete and correct.
Enter student information into the SIS, including immunizations, enrollment dates, school track, and supervising teacher.
Issue and track student work permits.
Provide customer service and answer incoming telephone calls appropriately.
File documents in student folders and student homework.
Track ADA and record work samples accurately.
Audit student work samples and documents requiring mandatory compliance, including Master Agreements, WSR, DLL, Synopsis, and report cards.
Check report cards for completeness and accuracy before submitting them to the registrar.
Conduct orientations for new students.
Assist teachers with compliance and PLS problem-solving.
Create and maintain compliance and ADA checklists.
Verify and confirm ADA in the SIS using the form and tracking number.
Submit compliance error reports to management.
Adhere to attendance policies.
Perform other administrative duties, responsibilities, and activities as assigned or changed.
Travel as required in the performance of job duties.