Student Financial Aid Analyst - TTU Online
About The Position
The Student Financial Aid Analyst supports the financial aid department of Texas Tech University by analyzing, evaluating, and administering student financial aid programs, with a focus on TTU Online. The role provides comprehensive counseling to online students about financial aid eligibility through virtual, phone, and email conversations and conducts operational processing for TTU Online students. The analyst may also assist with other office projects as needed. The position requires meticulous attention to detail, strong analytical skills, and knowledge of financial aid policies and regulations. It involves reviewing applications and student records, determining eligibility, authorizing awards, supporting timely disbursement, and helping ensure compliance with federal, state, and institutional requirements.
Requirements
- Bachelor’s degree plus one year of related experience, or a combination of education and progressively responsible related experience totaling five years.
- Strong analytical skills.
- Meticulous attention to detail.
- Knowledge of financial aid policies and regulations.
Responsibilities
- Provide financial aid eligibility counseling to online students through virtual, phone, and email conversations.
- Assist with oversight of financial aid operations for TTU Online and conduct operational processing for TTU Online students.
- Keep abreast of pertinent federal, state, and institutional regulations, laws, and policies.
- Review financial aid applications to determine student eligibility and authorize awards for federal and state aid programs, including Federal Pell and FSEOG Grants, Federal Direct Subsidized and Unsubsidized Loans, Texas Grant aid, and Federal PLUS loans.
- Respond to questions and requests from students, parents, or guardians about financial aid programs and eligibility, in person or in writing.
- Review campus financial aid processes to support accurate and timely processing of student financial aid files and proper processing of federal funds in accordance with Title IV regulations.
- Collaborate with the leadership team to support campus compliance with regulations and institutional policies and procedures.
- Ensure loan requirements, such as transfer monitoring, are processed timely for awarding and disbursement of funds.
- Work with Operations team members to review SAP appeals, R2TV calculations, and changed-circumstances (Professional Judgement) reviews.
- Inform students of financial aid appeal decisions and of probation, suspension, or termination from a financial aid program.
- Access federal databases, including NSLDS, COD, and FSA Partners, to manage and resolve issues.
- Assist with other office projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
