Financial Aid Systems Analyst

CSU Careers • San José, CA

2d

About The Position

The Financial Aid and Scholarships Office is seeking a Financial Aid Systems Analyst to research, develop, implement, maintain, and enhance the business processes, systems, and technology that support financial aid operations. The incumbent will serve as a functional troubleshooter for PeopleSoft modules and Query tools and act as a functional lead on the PeopleSoft Financials team.

The role maintains and configures PeopleSoft financial aid processes, queries, programs, reports, and annual system setup activities. It processes and monitors ISIR, Cal ISIR, Middle Class Scholarship, and Cal Grant data, ensuring accuracy and integrity. The analyst serves as a liaison between functional and technical staff, analyzes system changes, coordinates testing, supports upgrades, and translates business needs into functional specifications.

The analyst also develops reports for financial aid staff and campus departments, supports audits and regulatory reporting, and assists in resolving complex data discrepancies. The position coordinates projects, leads technical implementations, develops procedures, and trains staff through user guides and process documentation.

The position requires a bachelor's degree in a related field or an equivalent substitution, plus two years of relevant experience or applicable substitutions. An advanced degree in a related field may substitute for experience on a year-for-year basis. The preferred qualifications are an advanced degree in computer science, technology, business, or a related field and five years of experience supporting information systems and technology.

The anticipated hiring range is $7,914–$8,738 per month; the CSU salary range is $6,492–$9,458 per month. SJSU states that its comprehensive employee benefits package is typically worth 30–35% of base salary. Applications are accepted November 5 through November 19, 2026; the position is open until filled, with later applications considered at the university's discretion. Employment is contingent on satisfactory completion of a background check. Evidence of required degrees or certifications is required at hire.

Requirements

• Equivalent to a bachelor's degree in a related field; additional relevant experience demonstrating the required knowledge and abilities may substitute for education year for year.
• Two years of relevant experience; an advanced degree in a related field may substitute for required experience year for year.
• Thorough knowledge of PeopleSoft Query and SQL.
• Knowledge of university financial aid processes.
• In-depth and extensive knowledge of federal and state financial aid rules and regulations, PeopleSoft processes, and relationships between Financial Aid and areas including Student Records, Admissions, and Bursars.
• Strong analytical skills and ability to understand and troubleshoot admissions and transfer credit issues.
• Excellent organizational skills and ability to work independently, exercise sound judgment, and make decisions and commitments in a team environment.
• Excellent facilitation, oral and written communication, and presentation skills.
• Ability to influence and gain support for a decision while collaborating with a decentralized customer base.
• Working knowledge of SQR, FileMaker, and FTP.
• Ability to communicate professionally and respectfully with constituents.
• General awareness of emerging technologies, including AI, and willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices.

Nice To Haves

• Advanced degree in computer science, technology, business, or a related field.
• Five years of experience supporting information systems and technology.

Responsibilities

• Research, develop, implement, maintain, and enhance business processes, systems, and technology supporting financial aid operations.
• Maintain and configure PeopleSoft financial aid processes, queries, programs, reports, and annual system setup activities.
• Process and monitor ISIR, Cal ISIR, Middle Class Scholarship, and Cal Grant data, ensuring data accuracy and integrity.
• Serve as a liaison between functional and technical staff.
• Analyze system changes, coordinate testing, support upgrades, and translate business needs into functional specifications.
• Develop reports for financial aid staff and campus departments.
• Support audits and regulatory reporting and help resolve complex data discrepancies.
• Coordinate projects, lead technical implementations, develop procedures, and train staff by creating user guides and process documentation.
• Troubleshoot PeopleSoft modules and Query tools and serve as a functional lead on the PeopleSoft Financials team.
• Communicate professionally and respectfully with constituents; facilitate collaboration and gain support for decisions.
• Adapt to changes and proactively identify when changes affect PeopleSoft configuration or functionality.

Benefits

• Comprehensive employee benefits package typically worth 30–35% of base salary; specific benefit programs are referenced in the Employee Benefits Summary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level