Financial Aid Systems Analyst
About The Position
The Financial Aid and Scholarships Office is seeking a Financial Aid Systems Analyst to research, develop, implement, maintain, and enhance the business processes, systems, and technology that support financial aid operations. The incumbent will troubleshoot PeopleSoft modules and Query tools and serve as a functional lead on the PeopleSoft Financials team. The role maintains and configures financial aid processes, data interfaces, reports, queries, and annual system setup; supports systems changes and upgrades; and works with functional and technical staff to translate business needs into functional specifications. The analyst also develops reports, supports audits and regulatory reporting, resolves data discrepancies, coordinates projects and implementations, and provides staff training and documentation.
Requirements
- Equivalent to a bachelor's degree in a related field, or qualifying substitutions based on relevant additional experience or an advanced degree.
- Two years of relevant experience; additional experience demonstrating the required knowledge and abilities may substitute for education year for year, and an advanced degree in a related field may substitute for experience year for year.
- Thorough knowledge of PeopleSoft Query and SQL.
- Knowledge of university financial aid processes.
- In-depth and extensive knowledge of federal and state financial aid rules and regulations, PeopleSoft processes, and the relationships between Financial Aid and Student Records, Admissions, and Bursars.
- Working knowledge of SQR, FileMaker, and FTP.
- Strong analytical and troubleshooting skills, including the ability to understand admissions and transfer credit issues.
- Excellent organizational, facilitation, oral and written communication, and presentation skills.
- Ability to communicate professionally and respectfully with constituents.
- Ability to work independently, exercise sound judgment, and make decisions and commitments within a team environment.
- Ability to influence and gain support for decisions while collaborating with a decentralized customer base.
- Ability to adapt to change and proactively identify impacts on PeopleSoft configuration or functionality.
- General awareness of emerging technologies, including artificial intelligence, and willingness to develop skills in their appropriate, responsible, and ethical use in higher education consistent with institutional policies and practices.
Nice To Haves
- Advanced degree in computer science, technology, business, or a related field.
- Five years of experience supporting information systems and technology.
Responsibilities
- Maintain and configure PeopleSoft financial aid processes, queries, programs, reports, and annual system setup activities.
- Process and monitor ISIR, Cal ISIR, Middle Class Scholarship, and Cal Grant data while ensuring data accuracy and integrity.
- Serve as a liaison between functional and technical staff; analyze system changes, coordinate testing, support upgrades, and translate business needs into functional specifications.
- Develop reports for financial aid staff and campus departments, support audits and regulatory reporting, and help resolve complex data discrepancies.
- Coordinate projects, lead technical implementations, develop procedures, and train staff by creating user guides and process documentation.
Benefits
- Comprehensive employee benefits package typically worth 30–35% of base salary.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
