STUDENT: Office Assistant, Financial Aid

University of Northwestern - St. Paul • Minnesota, MN

2d • Onsite

About The Position

The Student Office Assistant will assist Northwestern’s Financial Aid Office in maintaining student information, processing incoming data, and providing general advisement and guidance to parents and students regarding financial aid. This position is for the spring semester of 2027 and requires 5–15 hours per week.

The role includes general office and administrative support, communicating with students and university personnel, maintaining accurate student files in online software, and preparing financial aid forms and correspondence. Employees are expected to support Northwestern’s Christian mission by partnering with the University in discipling students as they grow intellectually and spiritually.

Requirements

• Previous exposure to an office environment and multi-line phone.
• Ability to interact with a variety of individuals in a professional, tactful, and courteous manner.
• Maintain a growing personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern’s mission, Doctrinal Statement, and Declaration of Christian Community.
• Ability to work independently and collaboratively with minimal supervision.
• Maintain discretion and handle sensitive information appropriately.
• Strong time-management and problem-solving abilities; ability to prioritize, meet deadlines, and attend to detail.
• Basic computer skills, including Microsoft Office and related software.
• Strong writing, editing, proofreading, and verbal communication skills.
• Punctual, self-motivated, and able to thrive in a fast-paced, evolving environment with shifting responsibilities.
• Must pass a background check as a condition of employment.
• Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Responsibilities

• Assist with general office and administrative duties, including managing the front desk, answering phones, electronic filing, and sorting mail.
• Communicate with and help students, staff, and/or faculty needing assistance.
• Maintain accurate student files within online software.
• Prepare and send out financial aid forms and correspondence.
• Perform other duties as requested or assigned.
• Actively partner with the University to disciple students as they grow intellectually and spiritually, and with Northwestern Media to lead people to Christ and nurture believers to maturity in their faith.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed