Graduate Student Assistant - Student Financial Aid and Scholarships - 531080

The University of Alabama • Tuscaloosa, AL

3d

About The Position

The Graduate Student Assistant for Student Employment Services (SES) provides administrative and customer service support to students, parents, and employers regarding on- and off-campus employment opportunities. The position serves as a front-line resource by responding to inquiries through email, telephone, and in-person interactions. The Graduate Student Assistant also supports SES staff with departmental initiatives, outreach efforts, and special projects that promote student employment.

Requirements

• Be a current University of Alabama graduate student enrolled in at least 4.5 credit hours during fall and spring semesters.
• Have a current Free Application for Federal Student Aid (FAFSA) application on file with the institution.
• Have excellent written and verbal communication skills.
• Have effective listening skills.
• Be able to handle stressful situations effectively.
• Be able to provide professional support in a call center and front desk setting.
• Be a strong team player.
• Meet the enrollment requirements for on-campus student employment and maintain them for the duration of employment.

Nice To Haves

• Experience in a call center or customer service setting.

Responsibilities

• Provide administrative and customer service support to students, parents, and employers regarding on- and off-campus employment opportunities.
• Respond to inquiries through email, telephone, and in-person interactions.
• Support Student Employment Services staff with departmental initiatives, outreach efforts, and special projects promoting student employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed