Financial Aid Assistant

Saint Vincent College•Latrobe, PA

3d•Onsite

About The Position

The Financial Aid Assistant is the first point of contact for students seeking financial aid and supports daily reporting and communications with students and families. The role manages data and files throughout the financial aid process, from admission to graduation, and coordinates proactive meetings or discussions with students who need help completing the process. The Assistant works closely with the Director and other financial aid staff, as well as the Admission Office, Business Office, and other offices in the SVC community. All duties require strict confidentiality because the office handles sensitive student and family information. Background checks are performed on all new hires, and employment is contingent on satisfactory results.

Requirements

Maintain strict confidentiality when handling sensitive information from students and families.
Work independently without daily supervision and use professional judgment to make sound decisions.
Operate closely as part of a team with financial aid staff and collaborate with the Admission Office, Business Office, and other SVC offices.

Responsibilities

Assist with daily data exchange between SVC Colleague and the Department of Education.
Assist with daily reports.
Assist in sending financial aid communications to students and their families.
Become proficient with Colleague/Ellucian, AADA, COD, NSLDS, FAA Access, PHEAA, and related systems.
Coordinate and offer proactive meetings or discussions with students needing assistance completing the financial aid process.
Manage the flow of data and files throughout the financial aid process, from admission to graduation.
Answer phone calls and manage office emails.
Work independently without daily supervision and make sound decisions using professional judgment.
Provide back-up assistance for the financial aid department in the absence of others.
Perform other duties as assigned, including data entry, mailings, filing, and ordering, as needed by the financial aid office.