Student driver recruiter

U.S. Xpress Enterprises, Inc. • Chattanooga, TN

1d

About The Position

The Student Driver Recruiter manages the recruiting and hiring of student drivers for U.S. Xpress, screening and interviewing applicants and determining eligibility under company hiring guidelines and DOT rules and regulations. The role owns the recruitment process from sourcing through closing, provides qualified applicants with available OTR and Dedicated openings, and works to deliver a positive candidate experience. The recruiter partners with leadership, promotes company programs and culture, maintains accurate applicant records in TenStreet and Pegasus, and participates in in-person meetings and training as well as remote and in-person engagement with customers and potential customers. The position operates in a normal professional office environment and uses standard office equipment. It requires the ability to communicate and exchange information and close visual acuity for computer viewing, reading, and analyzing data.

Requirements

• High school diploma or GED.
• At least 1 year of experience in a call center, inside sales, or a related field, or equivalent experience in high-volume, fast-paced work.
• Professional communication skills and common courtesy, including the ability to exchange information concisely and logically while being sensitive to audience diversity.
• Strong skills with Microsoft Office applications, such as Word, Excel, and Outlook.
• Sound judgment, de-escalation, and problem-solving skills.
• Ability to build rapport and relationships effectively by phone.
• Self-motivation and attention to detail.
• Ability to assess organizational dynamics and manage change.
• Ability to work quickly and efficiently, test solutions, learn, and iterate.
• Proactive and pragmatic problem-solving ability.
• Ability to communicate effectively across multiple mediums.

Nice To Haves

• Experience in the transportation, logistics, and/or technology industry.

Responsibilities

• Manage the student driver recruitment process, including sourcing, interviewing, screening, and closing candidates for existing openings.
• Maintain current knowledge of transportation rules and regulations and U.S. Xpress hiring guidelines.
• Interview applicants, gather and analyze information, and assess whether they meet company hiring guidelines.
• Review applicants’ MVR, DAC, and criminal background information.
• Use discretion to extend offers to qualified student applicants while providing a positive candidate experience.
• Provide student driver applicants with available U.S. Xpress OTR and Dedicated job openings on a daily basis.
• Maintain knowledge of compensation offerings, the student training program, benefits, and salary structures.
• Partner with leadership to manage driver expectations, resolve recruiting issues, and advise throughout the recruiting process.
• Use de-escalation skills when communicating sensitive decisions to disqualify applicants.
• Enter driver information accurately in TenStreet and confirm that it flows to Pegasus.
• Promote company-wide recruiting, marketing, employee referral, and job-posting programs.
• Communicate U.S. Xpress’ mission and culture to candidates.
• Collaborate in person with people at all organizational levels.
• Attend in-person meetings and training, and contribute input and advice on developments, goals, and objectives.
• Engage remotely and in person with customers and potential customers to establish rapport, communication, and expectations.

Benefits

• Medical, dental, and vision coverage.
• Basic and supplemental life insurance.
• Accidental death and dismemberment coverage.
• Health Savings Accounts.
• Flexible Savings Accounts.
• Company-paid holidays.
• Paid time off.
• 401(k) with employer matching contribution.
• Employee stock purchase plan.
• Paid parental leave.
• Short-term incentive program.
• Employee Assistance Program.
• Pet insurance.
• Employee stock options.
• Profit-sharing.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED