Driver Recruiter

U.S. Xpress•Chattanooga, TN

5d•$42,000 - $44,000•Hybrid

About The Position

The Driver Recruiter manages the recruitment and hiring of drivers for U.S. Xpress, screening and interviewing applicants and exercising discretion to determine eligibility under company hiring guidelines and DOT rules and regulations. The role owns the driver recruitment process from sourcing through closing candidates, provides applicants with available OTR and Dedicated opportunities, and supports a positive candidate experience. The recruiter partners with organizational leaders to manage expectations and resolve recruiting issues, communicates the company’s mission and culture, and promotes company recruiting, marketing, referral, and job-posting programs. This is a hybrid role combining remote work with in-office collaboration; the balance of office and work-from-home time may vary and is subject to management. The position is based at U.S. Xpress headquarters, with limited remote availability.

Requirements

Associate degree in a related field or equivalent years of experience; the posting defines equivalency as one year of professional experience for each year of college requested.
At least 2 years of experience in a call center environment, inside sales, or a related field.
Professional communication skills and common courtesy.
Ability to exchange information concisely and logically while being sensitive to audience diversity.
Strong skills with Microsoft Office, including Word, Excel, and Outlook.
Sound judgment, de-escalation, and problem-solving skills.
Ability to build rapport and relationships effectively over the phone.
Self-motivation and attention to detail.
Ability to assess organizational dynamics and manage change.
Ability to work quickly and efficiently, test solutions, learn, and iterate.
Proactive and pragmatic problem-solving ability.
Effective communication across multiple mediums.
Ability to switch between independent work and collaborative sessions.
Ability to work efficiently in a structured office and remotely on assigned days.
Availability for in-person collaboration and impromptu meetings, and attendance at office celebrations and driver acknowledgments.

Nice To Haves

Transportation and/or logistics industry experience.

Responsibilities

Manage the driver recruitment process to fill openings, including sourcing, interviewing, screening, and closing candidates.
Maintain current knowledge of transportation rules and regulations and U.S. Xpress hiring guidelines.
Interview applicants and gather and analyze information to determine whether they meet hiring guidelines.
Review applicants’ MVR, DAC, and criminal background information.
Use discretion to extend offers to qualified applicants while providing a positive candidate experience.
Provide driver applicants with available U.S. Xpress OTR and Dedicated job openings.
Maintain knowledge of compensation offerings, benefits, and salary structures.
Partner with leadership to manage driver expectations, resolve recruiting issues, and advise throughout the recruitment process.
Use de-escalation skills when communicating sensitive decisions to disqualify applicants.
Enter driver information accurately in TenStreet and confirm that it flows to Pegasus.
Promote company-wide recruiting, marketing, employee referral, and job-posting programs.
Communicate U.S. Xpress’s mission and culture to candidates.
Collaborate in person with people at all levels of the organization.
Attend in-person meetings and training, contribute input and advice to discussions, and engage with customers and potential customers remotely and in person.
Attend office celebrations and driver acknowledgments, such as the Million Miler Walk.