DRIVER RECRUITER

U.S. Xpress Enterprises, Inc.•Chattanooga, TN

3d•$42,000 - $44,000•Hybrid

About The Position

The Driver Recruiter manages the recruiting and hiring of drivers for U.S. Xpress, screening and interviewing applicants and using discretion to assess eligibility under company hiring guidelines and DOT rules and regulations. The role manages the recruiting process from sourcing through closing candidates, provides applicants with available OTR and Dedicated opportunities, and supports a positive candidate experience. It also partners with leadership and coworkers to address recruiting issues, communicates the company’s mission and culture, promotes recruiting programs, and maintains accurate applicant records. The role is hybrid, combining remote work with in-office collaboration; the balance of office and remote time may vary and is subject to management’s direction.

Requirements

Associate’s degree in a related field or equivalent years of experience; equivalent experience is one year of professional experience for each year of college requested.
At least 2 years of experience in a call center environment, inside sales, or a related field.
Professional communication skills and common courtesy, including the ability to communicate concisely and logically with sensitivity to diverse audiences.
Strong skills with Microsoft Office, including Word, Excel, and Outlook.
Sound judgment, de-escalation, and problem-solving skills.
Ability to build rapport and relationships by phone.
Self-motivated and detail-oriented.
Ability to assess organizational dynamics and manage change.
Ability to work quickly and efficiently, test solutions, learn, and iterate.
Proactive and pragmatic problem-solving ability.
Ability to communicate effectively across multiple mediums.
Ability to switch between independent work and collaborative sessions.
Ability to work efficiently in both a structured office and remotely on assigned days.
Availability for in-person collaboration, impromptu meetings, and feedback with coworkers.
Comfort with digital collaboration tools and face-to-face interactions in a hybrid work environment.

Nice To Haves

Transportation and/or logistics industry experience.

Responsibilities

Manage the driver recruitment process to fill openings, including sourcing, interviewing, screening, and closing candidates.
Maintain current knowledge of transportation rules and regulations and U.S. Xpress hiring guidelines.
Interview applicants and gather and analyze information to determine whether they meet hiring guidelines; review MVR, DAC, and criminal-background information.
Use discretion to extend offers to qualified applicants while providing a positive candidate experience.
Provide driver applicants with U.S. Xpress OTR and Dedicated job openings on a daily basis.
Maintain knowledge of compensation offerings, benefits, and salary structures.
Partner with leadership to manage driver expectations, resolve recruiting issues, and advise throughout the recruiting process.
Use de-escalation skills when communicating sensitive decisions to disqualify applicants.
Accurately enter driver information in TenStreet and confirm that it flows to Pegasus.
Promote company-wide recruiting, marketing, employee referral, and job-posting programs.
Communicate U.S. Xpress’ mission and culture to candidates.
Collaborate in person with employees at all organizational levels.
Attend in-person meetings and trainings and contribute input and advice to discussions.
Engage remotely and in person with customers and potential customers to establish rapport, communication, and expectations.
Attend office celebrations and driver acknowledgments, such as the Million Miler Walk.