Driver Recruiter

U.S. Xpress•Chattanooga, TN

23h•$42,000 - $44,000•Hybrid

About The Position

The Driver Recruiter manages the recruitment and hiring of drivers for U.S. Xpress, working to identify and hire qualified candidates in accordance with company guidelines and DOT regulations. The position sources, screens, and interviews applicants, reviews relevant background information, and uses discretion to determine eligibility and extend offers. It also provides candidates with available over-the-road and dedicated driving opportunities, explains compensation and benefits, and supports a positive candidate experience. The recruiter partners with company leadership and coworkers to address recruiting issues, manage expectations, and communicate the company’s mission and culture. The role requires accurate entry of driver information in TenStreet and confirmation that it flows to Pegasus, as well as participation in recruiting programs, meetings, trainings, and discussions. The position works in a hybrid environment, with a mix of office and remote work that may vary and be changed by management. The job is based in a normal office setting and may include other duties as required.

Requirements

Associate’s degree in a related field or equivalent years of experience; equivalent experience is defined as one year of professional experience for each requested year of college.
At least 2 years of experience in a call center environment, inside sales, or a related field.
Professional communication skills and common courtesy.
Ability to exchange information concisely and logically while being sensitive to audience diversity.
Strong Microsoft Office skills, including Word, Excel, and Outlook.
Sound judgment, de-escalation, and problem-solving skills.
Ability to build rapport and relationships effectively over the phone.
Self-motivated and detail-oriented.
Ability to assess organizational dynamics and manage change.
Ability to work quickly and efficiently, test solutions, learn, and iterate.
Proactive and pragmatic problem-solving ability.
Effective communication across multiple mediums.
Ability to switch between independent work and collaborative sessions.
Ability to work efficiently in a structured office and remotely on assigned days.
Availability to collaborate in person with coworkers, attend impromptu meetings, and provide recruiting feedback.

Nice To Haves

Transportation and/or logistics industry experience.

Responsibilities

Manage the driver recruitment process to fill open positions, including sourcing, screening, interviewing, and closing candidates.
Maintain current knowledge of transportation rules and regulations and U.S. Xpress hiring guidelines.
Interview applicants and gather and analyze information to determine whether they meet hiring guidelines.
Review applicants’ motor vehicle records (MVR), DAC reports, and criminal backgrounds.
Use discretion to extend offers to qualified applicants while providing a positive candidate experience.
Provide driver applicants with available over-the-road and dedicated job opportunities.
Maintain knowledge of compensation offerings, benefits, and salary structures.
Partner with leadership to manage driver expectations, resolve recruiting issues, and advise throughout the recruiting process.
Use de-escalation skills when communicating sensitive decisions to disqualify applicants.
Enter driver information accurately in TenStreet and confirm that it flows to Pegasus.
Promote company-wide recruiting, marketing, employee referral, and job-posting programs.
Communicate U.S. Xpress’ mission and culture to candidates.
Collaborate in person with people at all organizational levels.
Attend in-person meetings and training on developments, goals, and objectives, and contribute input and advice.
Engage remotely and in person with customers and potential customers to establish rapport, communication, and expectations.
Attend office celebrations and driver acknowledgments, such as the Million Miler Walk.