Driver Recruiter

U.S. Xpress Enterprises, Inc.•Chattanooga, TN

1d•$42,000 - $44,000•Hybrid

About The Position

The Driver Recruiter manages the recruiting and hiring of drivers for U.S. Xpress, screening and interviewing applicants and using discretion to determine hiring eligibility under company guidelines and DOT rules and regulations. The role owns the driver recruitment process, from sourcing through closing candidates, and works to provide a positive candidate experience while filling open positions. The recruiter partners with leadership, communicates the company’s mission and culture to candidates, and promotes recruiting, marketing, employee referral, and job-posting programs. The role requires accurate entry of applicant information and collaboration with employees and customers, both in person and remotely. Work is performed in a hybrid environment, with the balance of office and work-from-home time subject to management changes.

Requirements

Associate’s degree in a related field or equivalent years of experience; equivalent experience is defined as one year of professional experience for each year of college requested.
At least 2 years of experience in a call center, inside sales, or a related field.
Professional communication skills and courtesy, including the ability to convey information concisely and logically while considering audience diversity.
Strong Microsoft Office skills, including Word, Excel, and Outlook.
Sound judgment, de-escalation, and problem-solving skills.
Ability to build rapport and relationships by phone.
Self-motivated and detail-oriented.
Ability to assess organizational dynamics and manage change.
Ability to work quickly and efficiently, test solutions, learn, and iterate.
Proactive and pragmatic problem-solving ability.
Ability to communicate effectively through multiple mediums.
Ability to switch between independent work and collaborative sessions.
Ability to work efficiently in a structured office and remotely on assigned days.
Availability for in-person collaboration and impromptu meetings with coworkers.
Ability to use digital collaboration tools and engage in face-to-face interactions when in the office.

Nice To Haves

Transportation and/or logistics industry experience.

Responsibilities

Manage the driver recruitment process, including sourcing, interviewing, screening, and closing candidates for open positions.
Maintain current knowledge of transportation regulations and U.S. Xpress hiring guidelines.
Interview applicants and gather and analyze information to determine whether they meet hiring guidelines; review motor vehicle records (MVR), DAC records, and criminal backgrounds.
Use discretion to extend offers to qualified applicants and provide a positive candidate experience.
Present U.S. Xpress over-the-road (OTR) and Dedicated driver job openings to applicants daily.
Maintain knowledge of compensation, benefits, and salary structures.
Partner with leadership to manage driver expectations, resolve recruiting issues, and advise throughout the recruiting process.
Use de-escalation skills when communicating sensitive decisions to disqualify drivers.
Accurately enter driver information in TenStreet and confirm that it flows to Pegasus.
Promote company-wide recruiting, marketing, employee referral, and job-posting programs.
Communicate U.S. Xpress’s mission and culture to candidates.
Collaborate in person with employees at all organizational levels and attend in-person meetings and training sessions.
Participate in discussions about developments, goals, and objectives by offering input and advice.
Engage remotely and in person with customers and prospective customers to build rapport, communication, and clear expectations.
Attend office celebrations and driver acknowledgments, such as the Million Miler Walk.