Driver Recruiter

Aston Carter•Cedar Rapids, IA
•$20 - $25•Onsite

About The Position

The Recruiting Lead Caller supports driver recruiting by making a high volume of outbound calls to previously generated driver leads. The role re-engages leads, asks a short set of screening questions, and transfers interested and qualified candidates to a Recruiter. This entry-level, temporary position is suited to someone with call center or high-volume customer service experience who is persistent, comfortable on the phone, and resilient in the face of rejection. The position is based in a trucking office and is fully onsite in Cedar Rapids, Iowa. The expected schedule is 30 to 40 hours per week. The advertised pay range is $20.00–$25.00 per hour; individual compensation depends on factors including qualifications, skills, relevant experience, job knowledge, geographic location, and internal equity. The role is a contract position.

Requirements

  • High school diploma or GED.
  • Ability to work a consistent schedule of 30 to 40 hours per week.
  • Comfort placing a high volume of outbound calls throughout the shift.
  • Customer service skills.
  • Dispatch or dispatching skills.
  • Data entry skills.
  • Microsoft Office skills.

Nice To Haves

  • Call center, telemarketing, inside sales, or high-volume customer service experience.
  • Experience using an applicant tracking system, CRM system, or similar database.
  • Familiarity with the trucking or transportation industry.

Responsibilities

  • Place outbound calls to previously generated driver leads, averaging approximately 100 calls per day.
  • Re-engage prior applicants and leads using approved call scripts and talking points.
  • Ask approved screening questions to assess whether leads remain interested and meet basic qualification criteria.
  • Promptly transfer interested and qualified candidates to a Recruiter and provide a brief summary of screening results.
  • Accurately log call outcomes, contact attempts, and screening responses in the applicant tracking system.
  • Maintain and update lead contact information, including marking leads as not interested, unreachable, or requesting no further contact.
  • Honor do-not-call and opt-out requests immediately and record them according to company procedure.
  • Ask only approved screening questions and refer other applicant questions to a Recruiter.
  • Meet daily and weekly call volume, contact, and transfer goals established by the Director of Recruiting.
  • Receive and act on coaching and direction to improve call quality and conversion.
  • Maintain the confidentiality of applicant information.
  • Perform additional duties and special projects as assigned.

Benefits

  • Medical, dental, and vision benefits, if eligible.
  • Critical Illness, Accident, and Hospital coverage, if eligible.
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions available, if eligible.
  • Voluntary life and AD&D insurance for the employee and dependents, if eligible.
  • Short- and long-term disability coverage, if eligible.
  • Health Spending Account (HSA), if eligible.
  • Transportation benefits, if eligible.
  • Employee Assistance Program, if eligible.
  • Time off or leave, including PTO, vacation, or sick leave, if eligible.
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