Student Assistant (FWS - Library Access Services Dept)

University of South Florida•Saint Petersburg, FL

2d•Onsite

About The Position

The Nelson Poynter Memorial Library supports the teaching, research, and learning of the University of South Florida St. Petersburg community in an inviting, creative, and collaborative environment. The Student Assistant provides front desk coverage and general library support, including assisting staff with patron counts and other duties that support library operations. This position reports to the USF St. Petersburg campus Library Manager, Library Operations, Access Services.

Requirements

High school diploma.
Currently enrolled in at least 6 credit hours at USF.
FWS Award.
Cover letter and resume.
Ability to sit and stand for extended periods.
Ability to lift up to 25 pounds and push up to 50 pounds.

Nice To Haves

Experience providing excellent customer service, preferably in a library environment.
Experience with Microsoft Office products.
Ability to work independently after initial training.
Flexibility to adapt to new technologies, workflows, and emerging service models.

Responsibilities

Provide front desk information support and answer questions about the library and campus.
Help patrons search the online catalog, locate and check out materials, and access study room keys and accessories.
Sort and shelve library materials; re-shelve books and keep them in order.
Reliably cover assigned desk shifts.
Provide excellent customer service to the USF community and library patrons in person and by telephone.
Educate users about library services and policies when appropriate.
Refer users’ questions to the appropriate department or staff member.
Learn the Library of Congress and Dewey classification systems.
Assist staff with patron counts and other general duties supporting campus library operations.
Perform other duties as assigned.