Library - Access Services Student Assistant

Belmont University•Belmont, CA

About The Position

Bunch Library seeks customer service-oriented student assistants to work in the Access Services Department. Student assistants staff the Information Desk, answer directional and basic library-related questions, assist patrons in locating and retrieving library materials, and refer research questions to research librarians. They help maintain the library collection and physical space, including pulling, shelving, and shifting books, microform, media, and bound periodicals. The role also involves learning collection-specific circulation policies, collecting and logging statistics, enforcing library policies, and referring issues to professional library staff as needed. Assistants work assigned shifts or arrange for a substitute, participate in initial and ongoing training, and complete tasks assigned by Access Services Supervisors, the Access Services Manager, and the Library Director. Applicants must be enrolled students at Belmont University. Applicants should be willing to work 10–15 hours per week, cover shifts when available, work at least one late evening until 11 p.m., and work weekends. Library or customer service experience is preferred. Preference is given to students who have completed at least one year of coursework at Belmont. All students are required to read the BU Student Employment Policy before applying; Federal Work-Study students should also read the program rules and regulations.

Requirements

Must be enrolled as a student at Belmont University.
Must be friendly and comfortable dealing with the general public.
Must be reliable and adhere to the posted schedule.
Must be team- and task-oriented.
Must be self-motivated and able to multitask.
Must be able to push loaded book carts in excess of 100 lbs.
Must be able to pick up 50 lbs.
Must be able to stand, reach, step up, and step down.
Must be willing to work 10–15 hours per week and cover shifts when available.
Must be willing to work at least one late evening until 11 p.m. and on weekends.

Nice To Haves

Library or customer service experience is preferred.
Preference is given to students who have completed at least one year of coursework at Belmont.

Responsibilities

Staff the Information Desk.
Answer directional and basic library-related questions.
Assist patrons with locating and retrieving library materials.
Refer research questions to research librarians.
Provide basic care and upkeep of library areas.
Maintain the stacks, including pulling, shelving, and shifting books, microform, media, and bound periodicals.
Learn library collections and the varying circulation policies of each.
Collect and log statistics.
Enforce library policies and refer issues to professional library staff as necessary.
Work assigned shifts or arrange for a substitute.
Participate in initial and ongoing training on library resources, policies, personnel, and procedures.
Complete tasks assigned by Access Services Supervisors, the Access Services Manager, and the Library Director.