Student Accounts Processor

Barry University•Miami Shores, FL

2d•Onsite

About The Position

The Student Accounts Processor handles the movement of Title IV funds and other financial aid for the Main Campus and Law School. The role reconciles direct loans with the university system and COD, processes VA and other student-account payments, and serves as a liaison to the Student Veterans Center. It ensures compliance with federal and state regulations and university policies while making student-oriented decisions and maintaining positive relationships with internal and external stakeholders. A financial background check is required because of the position’s financial responsibilities. This is a full-time, in-person position. The role also supports military billing, third-party billing, returned-payment updates, student-account reconciliation, and student inquiries about account balances. Flexibility to work during peak periods and an occasional Saturday is required.

Requirements

One to three years of work-related experience.
Make sound, timely decisions based on adequate information.
Manage projects and balance workloads to achieve results.
Knowledge of Microsoft Word, Excel, Access, and PowerPoint, with the ability to learn Colleague.
A systematic approach to solving technical issues.
Experience in cash handling and supervising in a face-to-face service environment.
Attention to detail and ability to maintain confidentiality of sensitive information.
Ability to remain composed while handling multiple priorities or challenging situations.
Ability to take a leadership role to positively impact the student experience.
Ability to make prompt, quality decisions.
Flexibility to work as needed during peak periods and an occasional Saturday.
Ability to pass a financial background check.

Nice To Haves

Bachelor's degree in Business or a related field is preferred.

Responsibilities

Move Title IV funds and other financial aid.
Audit financial aid reports and post transactions to student accounts and the general ledger.
Work with the Financial Aid Office to address issues.
Provide Finance with memos documenting Title IV loan drawdown and return amounts.
Create reconciliation spreadsheets for Title IV and alternative loans, and request returns of alternative loans.
Reconcile Title IV loans monthly among the bank, COD, and general ledger; report issues to Financial Aid and provide a year-end COD closing report.
Process VA payments by verifying amounts, applying receipts to student accounts, addressing issues with the Student Veterans Center, and requesting refunds or returns for overpayments.
Enter deferred plans based on anticipated VA funds to help students avoid late fees and maintain registration eligibility.
Approve or create tuition-assistance invoices for military branches and process payments to student accounts.
Process other student-account payments, including walk-in, wire, EFT, and mailed payments.
Update student accounts for returned payments and communicate with students by email.
Assist with third-party billing and reporting for FL Prepaid, SACM, and Miami Dade County.
Prepare tuition-reimbursement letters for supervisor approval.
Assist with student-account reconciliation to clear accounts from term to term and with uncashed refund reports.
Help students and families understand student-account balances and assist Financial Aid with student issues.
Provide professional, positive, timely, and courteous service to students, faculty, and staff.
Work flexibly during peak periods and occasionally on Saturdays.