Student Accounts Specialist, Student Accounts
About The Position
The Student Accounts Specialist supports student account operations at Cameron University. The role receives and records payments in the Banner system, assists current, inactive, and prospective students with account, payment, and refund information, and processes scholarship and third-party billing payments. The specialist also issues ID cards and parking permits, accepts and enters departmental deposits, balances the cash drawer, and prepares daily receipt reports. The position provides customer service and general University information to the University community, prepares forms, letters, and itemized account statements, responds to inquiries by phone and email, and performs other related duties as assigned. Cameron University is a state-supported regional institution in Lawton, Oklahoma, offering undergraduate and graduate degrees. The University provides educational, cultural, and economic opportunities and offers graduate degrees in business, behavioral sciences, and education, along with baccalaureate programs in more than forty disciplines and associate degrees in many other fields.
Requirements
- Graduate of a standard high school or equivalent.
- At least one year of related experience; related postsecondary courses and/or successfully completed studies from an approved business school may be substituted for experience.
- Ability to communicate effectively with coworkers, students, and the University community.
Nice To Haves
- Graduate of an approved technical school or completion of related college-level courses.
- Two years of experience as a bank teller, cashier, or in a related field.
Responsibilities
- Receive and record student account payments in the Banner system.
- Assist current, inactive, and future students with account, payment, and refund information.
- Process scholarship and third-party billing payments.
- Issue ID cards and parking permits.
- Accept and enter departmental deposits in the Banner system.
- Balance the cash drawer and prepare reports for daily receipts.
- Provide excellent customer service to the University community.
- Prepare forms, letters, and itemized account statements for students, faculty, and staff as appropriate.
- Respond to questions and inquiries in a timely manner, including answering phone calls and emails.
- Provide general University information to faculty, staff, students, and visitors.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
