Student Accounts Specialist

IEC CORP GROUP•Irvine, CA

1d•$24 - $28

About The Position

The Student Accounts Specialist assists with awarding and cash management activities, including credit balance review, reconciliation, third-party agency funding, and student account activities. The role requires technical knowledge of financial aid programs, VA benefits, agency benefits, and related procedures to independently assist campuses and other professionals by phone and electronic correspondence. The specialist uses analytical skills, works independently with a sense of urgency, and completes responsibilities accurately and in compliance with Title IV and VA regulations.

Requirements

Prior knowledge of VA benefits and certifications is required.
Previous School Certifying Official and Enrollment Manager platform experience.
Experience with agency or third-party invoicing processes.
At least 3 years of experience in a financial aid department of an accredited college or university, with direct responsibility for processing Title IV activities, VA programs, and agency funding is preferred.
Associate degree or comparable work experience required.
Excellent customer service, oral and written communication, and presentation skills.
Ability to work effectively as a member of a team.
Proficiency in MS Office, especially MS Excel.
Ability to meet deadlines and execute multiple priorities.
Work with urgency and responsiveness toward students and coworkers.
Willingness and ability to complete additional training opportunities as assigned.

Nice To Haves

At least 3 years of financial aid department experience involving Title IV activities, VA programs, and agency funding.
Bachelor’s degree with coursework in math, business, finance, auditing, or accounting.

Responsibilities

Comply with federal, state, accreditation, and institutional policies and procedures.
Post charges, receipts, funds, and refunds to student accounts.
Ensure the accuracy and integrity of student account balances.
Ensure refunds are posted and processed by required due dates.
Review credit balances and schedule refunds accordingly.
Process timely adjustments to institution loans.
Review the accuracy of VA Education Benefit payments and debt-letter processing.
Post VA or agency refunds to account ledgers.
Perform agency invoicing and collections.
Enforce corporate refund policy in compliance with state and federal regulations.
Maintain knowledge of Title IV awarding and cash management rules and regulations.
Provide exceptional customer service to internal and external customers.
Complete other duties as assigned.