Strategic Growth Director, Security

IT Solutions Consulting LLC•Remote - United States,

About The Position

The Strategic Growth Director, Security drives profitable growth, strengthens client relationships, supports new business development, and advances operational excellence within an assigned region or strategic market segment. The role partners with sales, operations, account management, and leadership teams to close new-logo deals, expand Monthly Recurring Revenue (MRR), improve client retention, support strategic initiatives, and maintain a high-quality client experience. It serves as a cross-functional business leader who identifies growth opportunities, supports execution plans, removes barriers, and aligns regional activity with company goals. The position owns security revenue across IT Solutions, including new-logo bookings, security attachment to existing clients, and cross-sell expansion. It leads security discovery and assessments, helps clients address risk and compliance needs, develops and forecasts the security pipeline, and positions solutions that meet client requirements and IT Solutions delivery standards and margins. The role also shapes security offerings, supports sales and marketing enablement, manages security vendor relationships, and partners with internal security and service teams to ensure effective delivery.

Requirements

Bachelor's degree in Business Administration, Information Technology, Operations, Sales, or a related field; a master's degree is a plus.
10+ years of experience in technology, managed services, professional services, sales leadership, operations, or client success roles, including at least 5 years in a leadership or general management capacity.
Prior experience as a Regional GM, Growth Leader, Practice Lead, Market Leader, or similar operational leadership role within an MSP or technology services organization.
A track record of growing regional or practice revenue, improving operational metrics, expanding client relationships, and supporting strategic sales initiatives.
Experience presenting to clients, participating in business development activities, and representing an organization at industry or market events.
Ability to drive revenue growth, margin optimization, operational efficiency, client retention, and market expansion.
Strong business acumen and ability to connect sales, operations, client success, and talent priorities into a cohesive growth strategy.
Strong leadership skills and a track record of building, coaching, and retaining high-performing operational and client-facing teams.
Ability to translate complex technology, operational, and business concepts into clear, client-friendly language and practical recommendations.
Comfort serving as a visible business leader and trusted advisor to strategic clients, from prospecting through ongoing relationship management.
Excellent communication, presentation, and stakeholder management skills, with the ability to engage executives, clients, and front-line staff.
Understanding of managed services delivery models, operational metrics, client health indicators, and scalable growth practices.
Self-motivated and organized, with the ability to manage multiple regional, client, and strategic growth initiatives in a fast-paced environment.
No certificates, licenses, or registrations are required.

Nice To Haves

Master's degree.
Prior MSP industry experience is highly preferred.
Experience supporting growth in regulated or specialized markets.

Responsibilities

Drive profitable growth across the assigned region or strategic market segment through MRR growth, client expansion, and new business development.
Partner with sales and account leadership to identify growth opportunities, support close plans, participate in prospect meetings, and advance strategic deals.
Strengthen client retention and expansion by working with Strategic Advisors and operational leaders to address risks, improve satisfaction, and support long-term account growth.
Monitor regional performance metrics, service delivery outcomes, and client health indicators; coach, align resources, and remove obstacles when needed.
Partner with HR, Talent Acquisition, and Operations to recruit, onboard, develop, and retain high-performing regional talent.
Support integration activities and change initiatives to align regional teams, processes, and client delivery with the ITS target operating model.
Own security revenue, including new-logo bookings, security attachment to existing clients, and cross-sell expansion across the installed base.
Ensure clients are presented with security offerings suited to their risk profiles, industries, and compliance obligations.
Join prospect meetings, lead security discovery, and position IT Solutions as a trusted security partner.
Build and manage the security pipeline with sales leadership; forecast security revenue and report performance to the Chief Revenue Officer.
Define and track practice KPIs, including attachment rate, security penetration by vertical, retention, and win rate, and act on the results.
Serve as an external-facing security expert for client executives, IT leaders, and compliance stakeholders alongside Strategic Advisors and Account Executives.
Lead security assessments and discovery sessions to identify risks, gaps, and regulatory requirements, translating findings into prioritized recommendations.
Package and scope security deals so proposed solutions meet client requirements and can be delivered within IT Solutions standards and margins.
Present security strategies, roadmaps, and offerings in business-friendly language tied to risk reduction and compliance outcomes.
Support clients with compliance and audit needs, including security questionnaires, cyber insurance requirements, and framework alignment.
Participate in quarterly business reviews and renewals for key clients to protect and grow security revenue.
Train and enable Strategic Advisors and Account Executives to identify security needs and position appropriate offerings.
Stay current on the threat landscape, security news, vendor developments, and best practices, and share relevant updates internally and with clients.
Maintain knowledge of compliance frameworks relevant to legal, healthcare, finance, and manufacturing, including HIPAA, SOC 2, PCI DSS, NIST CSF, CIS Controls, CMMC, GLBA, and state privacy regulations.
Shape the security offering roadmap, including verticalized packages, pricing, and bundles, using field feedback and client requirements to inform product decisions.
Partner with the Security team, NOC, service delivery, and engineering teams to ensure sold solutions can be delivered and to resolve security engagement escalations.
Build and maintain security sales tools, including playbooks, battle cards, assessment templates, proposal content, and case studies.
Support marketing as the IT Solutions voice on security through webinars, in-person events, content, and campaigns.
Manage key security vendor and partner relationships to support pricing, enablement, and joint go-to-market activities.