Senior Director, Strategic Growth

Vontas

About The Position

The Senior Director, Strategic Growth leads and optimizes Vontas’ new-logo business development engine and owns the sales operations and RFP functions that support consistent, scalable commercial performance. The role drives disciplined growth and improves sales-organization outcomes by aligning strategy, execution, and results. The position oversees RFP and pursuit management, sales process governance, and performance reporting. It directly manages the Sales Operations team, including the Capture Manager, Proposal Specialist, Business Analyst, and Salesforce Administrator positions, and owns RFP responses from Deal Review through Award. It also manages the Business Development team responsible for new-logo acquisition. While focused primarily on new business growth, the role supports back-to-base customer activities by aligning processes, tools, and insights across the customer lifecycle. The Senior Director partners with Sales, Product Management, Finance, Legal, HR, and Delivery leadership to improve forecast accuracy, pursuit effectiveness, and organizational efficiency. The position reports directly to the Vice President of Business Development.

Requirements

Bachelor’s degree in Business Administration, Sales, Marketing, or a related field, or 15 years of documented experience in lieu of a degree.
At least 10 years of experience in business development, sales operations, sales leadership, or a related commercial role.
Demonstrated experience leading RFP processes, sales operations functions, and new-logo business development teams.
Strong leadership and people-management capabilities, with talent development as a cornerstone of success.
Deep understanding of sales operations, RFP processes, and business development best practices.
Demonstrated ability to improve sales performance through process, data, and operational discipline.
Proficiency with Salesforce CRM and related sales enablement tools.
Strong analytical skills and ability to translate data into actionable insights.
Excellent written and verbal communication skills, including executive-level communication.
Ability to work cross-functionally and influence outcomes without direct authority.
Ability to manage competing priorities in a fast-paced, growth-oriented environment.
Ability to travel up to 20% of the time, domestically and internationally, sometimes for extended periods.
Ability to sit for prolonged periods and work on a computer or laptop.
Ability to lift up to 15 pounds at a time.
Ability to handle high utilization of hand and wrist dexterity.

Nice To Haves

Experience in technology, public-sector, or transit-related industries.

Responsibilities

Lead talent acquisition systems and processes, including recruitment activities and selection decisions.
Provide resources for employee skill development and career interests, including mentorship, workforce development, and succession planning.
Identify and develop team members for future leadership roles.
Collaborate with the team to develop and execute innovation in current products and solutions.
Establish and communicate performance expectations, identify performance gaps, and monitor development plans.
Promote fair and equal treatment of employees and address difficult issues with HR support as needed.
Promote Company policies, procedures, mission, and values by training and directing direct reports.
Own and optimize sales operations, including sales processes, tools, metrics, and reporting.
Lead RFP, capture, and pursuit management to support disciplined execution, high-quality submissions, and improved win rates.
Manage and support new-logo business development, providing structure, coaching, and operational rigor to the Business Development team.
Evaluate sales and business development KPIs and drive continuous improvement, revising measures where needed.
Improve sales forecasting accuracy and pipeline visibility through consistent process adoption and Salesforce governance.
Ensure consistent use and optimization of Salesforce and related sales enablement tools, and provide data-driven analysis and recommendations for executive decisions.
Identify process improvements that increase efficiency, scalability, and cross-functional collaboration.
Translate business strategy into operating rhythms, playbooks, and execution frameworks for the Sales organization.
Provide executive-level insights on pipeline health, market trends, pursuit performance, and resource allocation.
Collaborate with Product and Marketing to align go-to-market strategies, messaging, and solution positioning for new and emerging offerings.
Represent Vontas in customer meetings, partner engagements, and industry events as needed.
Perform other duties as assigned.