Strategic Enterprise Account Executive, Comcast Business

Comcast Resume • Denver, CO

2d • $85,800 - $143,000

About The Position

Responsible for the sales strategy for Comcast High Capacity Ethernet Networks, Internet, Video, and Voice-based services to Government, Education, and Medical institutions (G.E.M.), as well as complex enterprise customers. Works as part of a team to acquire, develop, and manage strategic prospective clients in designated territories. Designs and delivers live sales presentations, develops client and community relationships, and positions the Comcast brand as part of the sales strategy. The role requires in-depth experience and knowledge in its discipline, independent management of work priorities, and serving as a resource for less experienced colleagues.

The position develops territory sales strategy, prospects for new customers, sells Comcast Business services, and retains customers by providing a strong customer experience. It involves regular customer meetings outside the office and knowledge of network technologies and services. The role also requires consistent attendance and the ability to work nights, weekends, variable schedules, and overtime as necessary.

Requirements

• 5–7 years of relevant work experience.
• Bachelor's degree preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
• Knowledge of network design and MAN technologies and designs, including DSx, OC-x, WDM, and Ethernet.
• Knowledge of Internet technologies, functionality, and services; voice network technologies including VoIP; data networking technologies and services including LAN, MAN, WAN, and VPN; and networking protocols, particularly Layers 1, 2, and 3.
• Knowledge of voice and data customer premise equipment, business continuity and disaster recovery concepts, and E-rate contracting processes and procedures.
• Customer relationship, direct selling, and sales negotiation skills.
• Strong verbal and written communication, presentation, persuasion, negotiation, and follow-up skills.
• Ability to work nights, weekends, variable schedules, and overtime as necessary.
• Regular, consistent, and punctual attendance.

Nice To Haves

• Relevant bachelor's degree; the stated degree is preferred, but equivalent coursework and experience or extensive related professional experience may be considered.

Responsibilities

• Create and deliver face-to-face sales presentations to strategic prospective clients, demonstrating knowledge of Comcast products and services.
• Sell to exceed departmental financial and unit targets, while tracking the competitive landscape and emerging technologies.
• Develop sales territory strategy, identify strategic partnerships, plan territory development, and cultivate local partnerships and organizational affiliations.
• Research and generate leads through cold calling, canvassing, customer referrals, and partner relationships.
• Promote and position the Comcast brand within the territory.
• Retain and develop the customer base by delivering a superior customer experience and building customer relationships.
• Coordinate with internal teams to ensure operational efficiency and service levels meet or exceed customer expectations.
• Maintain accurate sales records and prepare sales and activity reports as required.
• Attend regular customer meetings outside the office and use verbal, written, presentation, persuasion, and negotiation skills.
• Exercise independent judgment and discretion in matters of significance.
• Meet attendance expectations and work nights, weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, prioritize customer experience, advocate for products and digital tools, collaborate as a team, participate in the Net Promoter System, drive results, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

• Comcast provides an array of benefits and support options, with expert guidance and always-on tools intended to support employees physically, financially, and emotionally. Details are available in the company's compensation and benefits summary.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior