Enterprise Account Executive, Comcast Business

Comcast Resume • Boston, MA

1d • $79,086 - $131,134

About The Position

The Enterprise Account Executive sells Comcast Business commercial Internet, video, and voice services to mid-size and large businesses. Working as part of a team, the role drives sales through prospecting and relationship cultivation with institutions in designated territories. The position involves delivering live sales presentations, developing relationships with businesses and the community, and positioning the Comcast brand as part of the sales strategy.

The role requires in-depth experience and knowledge in its discipline, independent prioritization of work, and serving as a resource for less-experienced colleagues. The employee regularly meets customers outside the office and must be able to work nights, weekends, variable schedules, and overtime as needed.

Requirements

• 5–7 years of relevant work experience.
• Knowledge of network design and MAN technologies and designs, including DSx, OC-x, WDM, Ethernet, Internet technologies, voice network technologies including VoIP, data networking technologies including LAN, MAN, WAN, and VPN, networking protocols with emphasis on Layers 1, 2, and 3, customer premise equipment for voice and data, business continuity and disaster recovery concepts, and E-rate contracting processes and procedures.
• Skills in cold calling, direct selling, and strategic selling.
• Ability to work nights, weekends, variable schedules, and overtime as necessary.
• Bachelor's degree is preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Create and deliver face-to-face sales presentations demonstrating knowledge of the latest Comcast products and services.
• Sell to exceed departmental financial and unit targets, and stay informed about competitors and emerging technologies.
• Develop the sales territory through local partnerships and organizational affiliations.
• Generate leads among targeted businesses through cold calling, canvassing, referrals, and partner relationships.
• Promote and position the Comcast brand within the territory.
• Retain customers by delivering a superior customer experience and maintaining customer relationships.
• Work with internal teams to support operational efficiency and service levels that meet or exceed customer expectations.
• Maintain accurate sales records and prepare sales and activity reports as required.
• Attend regular out-of-office customer meetings and use strong verbal and written communication, presentation, persuasion, and negotiation skills.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance, and work nights, weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, prioritize customer experience, learn and advocate for Comcast technology and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act in the interests of colleagues, customers, investors, and communities.

Benefits

• Commission eligibility for most sales positions, under the terms of an applicable plan.
• Benefits for eligible employees, with options and support intended to address physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level