Enterprise Account Executive, Comcast Business

Comcast Resume • Everett, WA

6d • $82,525 - $136,836

About The Position

The Enterprise Account Executive is responsible for selling Comcast Business Commercial Internet, Video, and Voice services to mid-size and large businesses. The role works as part of a team to generate sales through prospecting and relationship cultivation with institutions in designated territories. It includes delivering live sales presentations, developing relationships with businesses and the community, and positioning the Comcast brand as part of the sales strategy. The position requires in-depth discipline knowledge and skills, independent prioritization, and serving as a resource to less experienced colleagues.

The role develops and manages a sales territory, identifies new leads, builds customer relationships, and works with internal teams to support retention and service delivery. It requires customer-facing meetings outside the office and knowledge of business networking and telecommunications technologies. The schedule may include nights, weekends, variable hours, and overtime as necessary.

Requirements

• 5–7 years of relevant work experience.
• Bachelor's degree preferred; Comcast may also consider coursework and experience or extensive related professional experience.
• Knowledge of network design and MAN technologies and designs, including DSx, OC-x, WDM, and Ethernet.
• Knowledge of Internet technologies, functionality, and services.
• Knowledge of voice network technologies, including VoIP.
• Knowledge of data networking technologies, functionality, and services, including LAN, MAN, WAN, and VPN.
• Knowledge of networking protocols, especially Layers 1, 2, and 3.
• Knowledge of voice and data customer premise equipment.
• Knowledge of business continuity and disaster recovery concepts.
• Knowledge of E-rate contracting processes and procedures.
• Cold calling, direct selling, and sales development skills.
• Excellent verbal and written communication, presentation, persuasion, and negotiation skills.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Regular, consistent, and punctual attendance.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Create and deliver face-to-face sales presentations demonstrating knowledge of Comcast products and services.
• Sell Comcast Business services with the goal of exceeding financial and unit targets.
• Monitor competitors and emerging technologies to position Comcast Business Services in the marketplace.
• Develop the sales territory by cultivating local partnerships and organizational affiliations.
• Generate leads through prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
• Promote and position the Comcast brand within the territory.
• Retain customers by delivering a superior customer experience and maintaining customer relationships.
• Coordinate with internal teams to support operational efficiency and service levels that meet or exceed customer expectations.
• Maintain accurate sales records and prepare sales and activity reports as required.
• Attend regular out-of-office customer meetings and use verbal and written communication, presentation, persuasion, and negotiation skills.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Fulfill other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, put customers first, learn and advocate for Comcast technology and services, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act in the interests of colleagues, customers, investors, and communities.

Benefits

• Comcast offers an array of benefits to eligible employees, with options, expert guidance, and tools intended to support employees physically, financially, and emotionally. Specific benefit details are available in the company's compensation and benefits summary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level