Strategic Enterprise Account Executive, Comcast Business

Comcast Resume•Antioch, MS

About The Position

The Strategic Enterprise Account Executive is responsible for sales strategy for Comcast High Capacity Ethernet Networks, Internet, Video, and Voice-based services to Government, Education, and Medical institutions (G.E.M.), as well as complex enterprise customers. Working as part of a team, the role drives sales through acquisition, development, and management of strategic prospective clients in designated territories. The position designs and delivers live sales presentations, develops client and community relationships, and positions the Comcast brand as part of the sales strategy. It requires in-depth experience and knowledge in the discipline, independent prioritization of work, and serving as a resource for less experienced colleagues. The role develops territory sales strategy, researches and generates leads, cultivates partnerships, and retains customers by delivering a superior customer experience. It collaborates with internal teams to meet customer expectations, maintains accurate sales records, and prepares reports. The position includes regular out-of-office customer meetings and requires a variable schedule, including nights, weekends, and overtime as necessary.

Requirements

5–7 years of relevant work experience.
Bachelor's degree preferred; applicants with a combination of coursework and experience or extensive related professional experience may also be considered.
Skills in business, cold calling, consultative selling, customer relationships, and new business development.
Some knowledge of network design and MAN technologies and designs, including DSx, OC-x, WDM, Ethernet, Internet technologies, functionality and services, voice network technologies including VoIP, data networking technologies and services including LAN, MAN, WAN, and VPN, networking protocols with emphasis on Layers 1, 2, and 3, customer premise equipment for voice and data, business continuity and disaster recovery concepts, and E-rate contracting processes and procedures.
Excellent verbal and written communication, presentation, persuasion, and negotiation skills.
Ability to work nights, weekends, variable schedules, and overtime as necessary.

Nice To Haves

Bachelor's degree.

Responsibilities

Create and deliver face-to-face sales presentations to strategic prospective clients, demonstrating knowledge of current Comcast products and services.
Exceed departmental financial and unit sales targets.
Monitor the competitive landscape and emerging technologies to position Comcast Business Services in the marketplace.
Develop territory sales strategy, identify strategic partnerships, plan territory development, and cultivate local partnerships and organizational affiliations.
Research and generate new leads through prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships.
Promote and position the Comcast brand within the territory.
Retain customers and build customer relationships to drive retention and deliver a superior customer experience.
Work with internal teams to ensure operational efficiency and service levels meet or exceed customer expectations.
Maintain accurate sales records and prepare sales and activity reports as required.
Attend regular out-of-office customer meetings and use verbal and written communication, presentation, persuasion, and negotiation skills.
Exercise independent judgment and discretion in matters of significance.
Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
Perform other duties and responsibilities as assigned.
Follow Comcast's Operating Principles, prioritize customer experience, learn and advocate for Comcast technologies and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.