Strategic Account Manager, Commercial Risk - Taiwan/Greater China Global Solutions (U.S. Based)

Aon Corporation•Houston, TX

1d•Hybrid

About The Position

The Strategic Account Manager will manage and coordinate accounts and prospects for Aon’s Taiwan/Greater China Global Solutions team in the U.S., developing relationships with client stakeholders and internal account service teams. The role focuses on production and strategic account coordination for key U.S. Taiwan/Greater China clients and prospects, including frequent interaction with client leadership and Aon teams. The successful candidate will serve as the lead U.S. Account Executive for Taiwan clients’ U.S. risks and as the primary point of contact for Taiwan-headquartered clients regarding their U.S. exposures. The role serves U.S. local client entities during U.S. business hours, coordinates with Aon Taiwan and client headquarters on strategy and program decisions, and works with U.S. local offices and specialty practices on placement, renewals, servicing, and complex risk solutions. It also supports Mexico-related client needs as Taiwan clients expand their North American operations. This position is designed for multinational clients and calls for business-level Mandarin and English, cultural fluency, and the ability to connect client needs with coordinated internal solutions. Success requires understanding Taiwan clients’ business models, culture, decision-making processes, and expectations, while aligning U.S. servicing with strategies and decisions driven from Taiwan headquarters.

Requirements

Business-level Mandarin Chinese and English proficiency, both spoken and written.
10 or more years of sales, consulting, account management, marketing, or client advisory experience.
Client-facing experience at a brokerage, insurance company, financial institution, or professional services firm serving Taiwan/Greater China clients.
Complex project management experience.
Strong stakeholder management skills and ability to influence cross-functional teams across locations and time zones.
Deep understanding of Taiwan business culture, decision-making processes, and the expectations of Taiwan-headquartered multinational clients.
Experience managing strategic or multinational accounts and navigating complex organizational structures.
Willingness to acquire a Property & Casualty license within 90 days of employment.
Bachelor’s degree or equivalent experience.

Nice To Haves

Experience in commercial risk or insurance.
Taiwanese background.
Ability to communicate in Taiwanese dialect.

Responsibilities

Manage and coordinate accounts and prospects, building and maintaining relationships with key client stakeholders and internal account service teams.
Coordinate production and strategic account activity for key U.S. Taiwan/Greater China clients and prospects.
Identify and develop new business opportunities, expanding the book of business and strengthening client relationships.
Act as the lead U.S. Account Executive for Taiwan clients’ U.S. risks and primary contact for their U.S. exposures.
Serve U.S. local client entities directly, answering questions and resolving issues during U.S. business hours.
Collaborate with practice and geographical offices to advance opportunities, support account plans, and contribute to pipeline development and revenue growth.
Facilitate client-facing discussions and internal alignment to effectively position and progress opportunities.
Act as a bilingual bridge between clients and Aon teams, coordinating tailored solutions with Commercial Risk and other solution groups.
Work with Aon Taiwan and client headquarters in Taiwan on strategy, program design, placement approach, and key account decisions.
Coordinate with Aon U.S. local offices and specialty practices on placement execution, renewals, servicing, and complex risk solutions.
Support Mexico-related client needs and coordinate with relevant Aon teams.

Benefits

401(k) savings plan with employer contributions.
Employee stock purchase plan.
Consideration for long-term incentive awards at Aon’s discretion.
Medical, dental, and vision insurance.
Various types of leaves of absence.
Paid time off, including 12 paid holidays and 15 days of paid vacation per year.
Paid sick leave as provided under applicable state and local laws.
Short-term disability and optional long-term disability.
Health savings account and health care and dependent care reimbursement accounts.
Employee and dependent life insurance and supplemental life and AD&D insurance.
Optional personal insurance policies.
Adoption assistance.
Tuition assistance.
Commuter benefits.
Employee assistance program with free counseling sessions.
Annual discretionary bonus through participation in an annual incentive plan.