Global Strategic Account Manager, Data Center Solutions

Johnson Controls•Grand Rapids, MI
•$101,000 - $157,000•Remote

About The Position

Johnson Controls is seeking a Global Strategic Account Manager for its Data Center Solutions team. The role supports enterprise, hyperscale, and colocation customers with building solutions connecting operational needs, digital infrastructure, and measurable business outcomes. The manager leads strategic sales activity for large-scale data center accounts across the U.S., builds long-term relationships with facility owners and owner representatives, and identifies, qualifies, and closes new opportunities. This consultative, executive-facing role positions Johnson Controls as a trusted partner and delivers integrated solutions with a clear return on investment. The position is virtually located and may require nationwide travel of up to 25%. Compensation includes a hiring salary range of $101,000–$157,000, with final salary determined by the applicant’s education, experience, knowledge, skills, abilities, internal equity, and market data. The role also offers a Sales Incentive Plan based on project volume and margin, assessed quarterly and annually, and a competitive benefits package.

Requirements

  • 10+ years of progressive strategic account sales experience at the executive level and above.
  • 5+ years of experience selling enterprise-level solutions in the data center market.
  • Bachelor’s degree.
  • Excellent initiative and interpersonal communication skills.
  • Experience working in a highly matrixed company environment.
  • Financial acumen and ability to organize large data sets.
  • Demonstrated ability to influence the market at key levels.
  • Ability to travel up to 25% nationwide.

Nice To Haves

  • HVAC industry experience.
  • MBA.

Responsibilities

  • Drive enterprise-level sales opportunities from prospecting and qualification through negotiation and close.
  • Promote Johnson Controls’ value proposition to executive contacts, consultants, and decision-makers in the data center market.
  • Develop and present comprehensive solutions aligned with clients’ business goals, operational needs, and financial objectives.
  • Build and expand relationships with enterprise, hyperscale, and colocation clients across complex, multi-site accounts.
  • Partner with cross-domain strategic account managers to create and execute account plans for multi-site and integrated digital offerings.
  • Work with internal technical and financial subject matter experts to shape customized solutions and supporting business cases.
  • Apply knowledge of competitor strategies, offerings, and market approaches to differentiate Johnson Controls.
  • Use market strategy, segmentation, and opportunity prioritization to focus resources on the highest-value pursuits.
  • Manage pipeline discipline in Salesforce, including next steps, action items, milestone dates, and monthly checkpoints.
  • Lead internal opportunity teams and coordinate with sales, operations, and administrative partners to support client satisfaction and delivery.
  • Sell independently to executive stakeholders, focusing discussions on outcomes, value, and profitable growth.
  • Listen to customers, ask relevant questions, and align solutions with operational, environmental, and financial priorities.
  • Coordinate cross-domain leaders, technical experts, and internal partners to advance opportunities with clarity and accountability.
  • Continuously improve the sales process through disciplined planning, candid communication, documented progress, and consistent Salesforce hygiene.
  • Remove obstacles and maintain focus on enabling a clear path from concept to commitment and successful delivery.

Benefits

  • Competitive benefits package.
  • Competitive Sales Incentive Plan based on project volume and margin, with quarterly and annual consideration.
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